Cloud Engineer, Sr (Salesforce Architect)

Date: Jan 17, 2019

Location: Woodlands, TX, US

Company: Entergy

**Please note this position can be filled in The Woodlands, Beaumont, Cleveland, or Conroe, TX New Orleans, LA or Little Rock, AR.** 


As a Sr Cloud Engineer (Salesforce Architect) within Entergy’s Cloud Application Services group, you’ll provide senior technical leadership to the team, as well as execute the delivery and ongoing support of cloud-based products and services, applications and overall solutions. This role provides the opportunity to engage in the full application lifecycle: from interacting with business customers to understand and design optimal solutions to performing “hands-on” development, configuration, deployment and support of the applications.  In addition, you’ll be working with industry-leading cloud technologies, such as, to support some of Entergy’s most critical business processes, such as customer engagement, customer service, and relationship management.  



  • Provide operational support, ensuring production systems are online and achieving highest levels of availability.
  • Provide routine and emergency support for production applications, including restoration of production environment following outages.
  • Curate application design patterns and confirm their utilization.  Perform code peer reviews and enforce coding standards.
  • Participate in design of key custom coding components.
  • Coordinate testing efforts for both projects and support to ensure approach is efficient and sufficient.
  • Embrace a continuous delivery environment by administering processes, standards and DevOps tools for version control, release management, automated testing and deployment.
  • Develop and maintain capability and technology roadmaps.
  • Determine and resolve project dependencies. Ensure sandbox design meets all project needs.
  • Track limits and license utilization against existing software agreements.  Work with business owners to resolve any additional license needs.
  • Provide senior technical guidance to the support team by serving as escalation point for complex support issues, including after-hours support when necessary.



Minimum education required:

  • Bachelor’s Degree in Computer Information Systems, Computer Science, or related technical degree or equivalent work experience


Minimum Experience Required:

  • At least 7+ years' solution design experience. 
  • Provide operational support, ensuring production systems are online and available; this includes non-business hours on-call support.
  • Support the design, development, and testing of cloud applications and enhancements.
  • Understand client business needs & objectives.
  • Desired: 4+ years of experience in designing/implementing Salesforce solutions


Minimum knowledge, skills and abilities required of the position:

  • Customer-focused approach to accomplishing tasks efficiently
  • Highly motivated and ability to work with moderate direct supervision
  • Effective Teamwork and Inclusion (e.g. works collaboratively, builds collaborative relationships)
  • Good written and oral communication skills
  • Knowledge of end-to-end software development lifecycle, including both agile and waterfall approaches.
  • Experience with DevOps tools, such as version control, release management, automated testing and deployment.
  • Experience in developing and supporting cloud-based solutions, such as, is strongly desired.
  • Experience mentoring technical teams and guiding technology standards and decisions.


Any certificates, licenses, etc. required for the position

Preferred certifications:

  • Salesforce Certified Administrator
  • Salesforce Certified Advanced Administrator
  • Salesforce Certified Platform App Builder
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Platform Developer II
  • Salesforce Certified Technical Architect



Primary Location: Texas-Woodlands
Job Function: Information Technology
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 82805
Travel Percentage:Up to 25%


An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement

Nearest Major Market: Houston

Job Segment: Architecture, Cloud, Engineer, Information Systems, Developer, Engineering, Technology