Work Place Flexibility: Onsite
Legal Entity: Entergy Louisiana, LLC
Job Summary/Purpose
Performs all types of meter service functions that include: electric turn on, turn off, removal, exchanges, rereads reconnects and tampering.
Job Duties/Responsibilities
Responsible for working single phase & three phase meters on residential and commercial accounts.
Performs disconnects on residential and commercial accounts due to non-payment of bill. Installs and removes different types of locks for tampering prevention.
Performs other related tasks as assigned. Attends and participates in monthly safety meetings. Must render excellent customer service in a professional manner while handling customers in the field.
Assists in storm restoration efforts as needed.
Completes daily work tickets through the Mobile Data system.
Knows and practices Entergy's applicable safety rules and safe work procedures at all times.
Minimum education required of the position
High School Diploma or equivalent.
Minimum experience required of the position
Installer, Meter Srvcs I - 0-2 years
Installer, Meter Srvcs II - 1-3 years of work experience.
Installer, Meter Srvcs III - 5-7 years of work experience.
Minimum knowledge, skills, and abilities required of the position
Excellent interpersonal communication skills and radio communication. Ability to read map. Ability to interface with coworkers, workers from other departments, supervisors and customers. Ability to make decisions without direct supervision. Ability to travel including out of town assignments. Ability to manage multiple activities and changing priorities. Self motivated and dependable team player. Ability to work well under pressure. Ability to recognize hazards in the workplace and have the ability to mitigate the hazards. Desired: Basic knowledge of Entergy regulations and procedures governing disconnects for non payment; Knowledge of diversion of electricity; Knowledge of service standards for electric; Working knowledge of meter installations; Knowledge of city streets and roads in assigned work area; Ability to recognize opportunities for process improvement.
Any certificates, licenses, etc. required of the position
EEI CAST Test
Primary Location: Arkansas-El Dorado Arkansas : El Dorado
Job Function: All Other Jobs
FLSA Status: Nonexempt
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 3
Req ID: 118230
Travel Percentage:Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
EEI Testing:
One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test. The test brochure will give you critical information on the test such as time allocated and number of questions. Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, http://www.eei.org/practicetests, Logon ID: entergy, password: practice test (2 words). Travel expenses incurred in connection with EEI testing are non-reimbursable.
In addition to EEI testing there is also Fit-for-Duty testing which will identify and assess the abilities and skills needed for certain jobs. If this position does require Fit-for-Duty testing, the type of test will be located under the qualifications section of the job posting.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.
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Inspector, Business Process, Quality, Management