Director Of Ops Excellence
Date: Jun 12, 2026
Location: Jackson, Mississippi, United States
Company: Entergy
Work Place Flexibility: Onsite
Legal Entity: Entergy Mississippi, LLC
JOB SUMMARY/PURPOSE:
This role supports OpCo leadership by driving execution of enterprise aligned priorities, regulatory readiness, and operational performance. It ensures accurate financial and regulatory reporting, maintains an effective operating rhythm, and advance’s reliability by partnering across Operations, Engineering, Work Management, Construction, Strategic Planning, and Asset Management to translate plans into executable field actions. The role oversees regional resource deployment, monitors capital and O&M reliability work, and coordinates RSM allocation. It provides day to day direction in a matrixed environment, strengthens organizational capability through coaching and development, and leads storm response, ensuring disciplined restoration, accurate ETRs, and comprehensive after-action reviews. The position reinforces safety culture and operational risk controls while driving accountability and execution excellence.
Job Duties/Responsibilities
Reliability - This role enhances system reliability by partnering across Operations, Strategic Planning, Reliability Performance, Work Management, Engineering, and Construction to advance safety, service quality, and network performance. It coordinates resource deployment with Asset Management and other support teams to ensure reliability plans are executable. Working across the matrix, the role aligns crews, readiness, scheduling, and operational support to translate plans into field actions, manages RSM allocation with the OpCo Reliability Superintendent, and monitors execution quality of capital and O&M reliability programs such as recloser installations, conductor upgrades, and pole replacements.
Matrixed Coordination and Accountability - This role provides day‑to‑day direction to matrixed partners—including Construction and Work Management leaders—by setting priorities and clarifying regional support needs. It ensures transparent, effective communication with Centers of Excellence, supplying input that shapes goals and performance reviews. Operating in a highly matrixed model, the role fosters alignment, accountability, and strong cross-functional execution.
Organizational Development - The role builds leadership capability across the OpCo by mentoring and coaching Sr Managers, developing high‑potential operational leaders, and providing structured, consistent feedback. It conducts regular one‑on‑one check‑ins to review progress, reinforce safety and productivity, and guide development. The position leads performance management by completing annual and mid‑year reviews, recognizing strong performance, addressing gaps, and ensuring alignment with expected leadership behaviors.
Storm & Safety - This role leads to regional storm response by coordinating restoration priorities, resource deployment, operational decision-making, and issue escalation to ensure disciplined restoration, accurate ETRs, and integration of mutual assistance support. It oversees structured After-Action Reviews to drive continuous improvement. Additionally, the role monitors adherence to safety standards and operational risk controls—including serious injury prevention, high‑risk switching oversight, and audit/near‑miss closure—while reinforcing a culture of safety and accountability across the field.
MINIMUM REQUIREMENTS:
Minimum education required of the position
- B.S. in Engineering Discipline, , Construction Management or applicable course of study or equivalent work experience.
Minimum experience required of the position
- 10 years plus power delivery project development and management experience.
Minimum knowledge, skills, and abilities required of the position
-
Ability to Influence various levels of leadership
Intricate knowledge of Project Management process and stage gate understanding
Excellent verbal and written communication skills
Understanding of financial impacts of project plans and importance of timely execution
Creditable with External vendor network and partnership capabilities
Ability to track project execution and provide meaningful KPI’s to leadership
Understanding of asset procurement and navigation of supply chain organizations and process to improve procurement efforts to meet project delivery.
Excellent coaching capabilities at various levels of the organization
Any certificates, licenses, etc. required of the position
- Professional Engineer license preferred
- Six Sigma or other continuous improvement certification/training preferred
Primary Location: Mississippi-Jackson Mississippi : Jackson
Job Function: Corporate
FLSA Status: Professional
Relocation Option: Level I
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 123780
Travel Percentage:Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Know Your Rights: Workplace Discrimination is Illegal
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.
WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Job Segment:
Six Sigma, Strategic Planning, Manager, Supply Chain, Management, Strategy, Operations