Job Title: Investigator, Internal Investigations (Ethics and Compliance)

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

***This position may be filled as an Investigator I – III, Investigator Lead, or Sr. Lead Investigator***

JOB SUMMARY/PURPOSE 

This position plays a critical role in Entergy’s ethics and compliance (E&C) program. The E&C program is focused on fostering an ethical culture at Entergy and promoting employee compliance with applicable laws and company policies. The position assists the Chief Ethics & Compliance Officer and the Senior Manager of Internal Investigations in executing the overall strategic direction and oversight of compliance for Entergy Corporation and all of its subsidiaries and affiliates (Entergy). The position reports to the Senior Manager of Internal Investigations and will work with leadership across the company to investigate potential, suspected, and actual violations of law and company policy. The position will also work with the appropriate stakeholders to address gaps in controls and continuous improvement opportunities. The successful candidate will gain valuable exposure to diverse Entergy functions, including but not limited to Nuclear Operations, Human Resources, and Human Resources Operations, through interactions with key personnel at all levels of the enterprise.

JOB DUTIES/RESPONSIBILITIES

• Conduct multiple investigations simultaneously across the company in every business unit. Advise and consult with other investigators regarding investigation strategies and approaches.
• Maintain customer relationships with senior members of Entergy’s management team to address sensitive personnel issues and opportunities for improvement based on investigation results.
• Demonstrate leadership attributes in selected areas of subject matter expertise.
• Provide guidance and mentoring to lesser experienced investigators.
• Plan and execute human relations investigations including, but not limited to, discrimination, retaliation, and harassment. Other investigations will include workplace violence, fraud, conflicts of interests, misuse of company assets and other violations of company policies and/or law.
• Interview employees at all levels of the organization regarding complex and sensitive matters. 
• Maintain extreme confidentiality of all investigation matters and disclose information only on a need-to-know basis at the appropriate time.
• Review documents, records, reports, and policies/procedures to prepare an investigation plan. Write clear and thorough investigation reports suitable for dissemination to management and counsel. Identify value-added recommendations to improve processes and internal controls following investigations.
• Represent the Company in court proceedings, EEOC hearings, Union arbitrations, and NRC investigations regarding investigative findings.
• Routinely prepare and present trending data from investigations and problem areas to senior management (excluding members of the Office of the Chief Executive).
• Prepare and deliver training to internal and external stakeholders.

MINIMUM REQUIREMENTS

Minimum education required of the position

• Required: Bachelor's Degree in Human Resources, Accounting, Business, Computer Science, Engineering or related field (advanced degree a plus) or equivalent work experience (greater than 15 years).

Minimum experience required of the position 

• Investigator I - III: 0 - 5 years of experience conducting investigations
• Lead Investigator: 5+ years of experience conducting investigations
• Sr. Lead Investigator:  7+ years of experience conducting investigations

• Desired: Experience in HR, Investigations, Accounting, Compliance, or Legal

Knowledge, skills, and abilities required of the position 

Expertise and Knowledge

• Thorough working knowledge of investigations, report writing, communications, and investigative interviewing techniques
• Knowledge of HR related legal and regulatory requirements
• Knowledge of electric utility business preferred
• Business Expertise—ability to interpret internal and external business challenges and recommend improvements to business processes or services.
• Familiarity with internal controls and risk assessment techniques preferred, understanding of processes and flowcharting
• Proficient in Microsoft Word, Excel and PowerPoint; knowledge of PowerBI preferred
  

Skills and Behaviors

• Must exhibit unquestionable ethics and integrity
• Investigation, organization and time management skills:
  • Ability to strategically organize complex investigations, including identifying, collecting, and analyzing relevant evidence, conducting investigative interviews, and writing reports 
  • Ability to effectively manage multiple investigations simultaneously and exhibit strong time management skills
• Strong interpersonal skills—ability to work with a team, to explain difficult or sensitive information; and work to build consensus 
• Communication skills—excellent oral and written communication skills including ability to effectively convey concepts in understandable terms both in writing and verbally; deliver oral presentations to diverse groups; ability to effectively interact with all levels of management  
• Problem Solving skills—exercises good judgment based on the analysis of multiple sources of information and identifies innovative solutions
• Results-driven self-starter requiring minimal supervision
• Intellectually curious, takes initiative to continuously learn  
• Emotionally intelligent—patient and self-aware, able to maintain balance amid opposition and change, multi-culturally aware and sensitive 

Primary Location: Louisiana-New Orleans Louisiana : New Orleans || Arkansas : Little Rock || Mississippi : Jackson || Texas : The Woodlands 
Job Function: Professional
FLSA Status: Exempt 
Relocation Option: No Relocation Offered
Union description/code: NON-BARGAINING UNIT 
Number of Openings: 1
Req ID: 123410
Travel Percentage:25% to 50%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.