Mgr, AI Delivery

Job Title: Mgr, AI Delivery

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

***The preferred location for this position is New Orleans, other locations will be considered***

JOB SUMMARY/PURPOSE

The Manager of AI Technical Delivery is responsible for driving end-to-end technology delivery excellence for complex problems spanning all parts of Entergy’s operations. This role focuses on integrating people, process, and technology to improve delivery outcomes, accelerate value realization, and embed continuous improvement through AI-enabled solutions and automation. The Manager of AI Technical Delivery works with Business teams, Product Owners, vendors, and Architects to deliver custom software and analytic products for internal use. Managers of Technical Delivery ensure that all deliverables adhere to the highest standards of software quality & security.

JOB DUTIES/RESPONSIBILITIES

1. Manage cross functional teams of individuals across many software delivery disciplines including software engineering, data science/engineering, product management, and quality assurance

2. Identification and implementation of innovation opportunities leveraging both existing and new technology capabilities to drive improved cost, quality and speed for a project or program of work

3. Establish measures and norms for high performance for all parts of software delivery within the AI department while fostering a culture of continual improvement

4. Estimate and forecast cross-functional staffing needs for end-to-end solutions to high impact business problems

5. Provide leadership and guidance that grows individuals both technically and professionally, while empowering them to deliver impactful, scalable, and cost-effective software solutions

6. Drive collaboration across all delivery disciples both within project and professional growth contexts

MINIMUM REQUIREMENTS

Minimum education required of the position

Bachelor's Degree in technical field (Computer Science, Mathematics, Engineering, or equivalent work experience).

Minimum experience required of the position

· 7+ years’ experience successfully delivering enterprise software solutions, ideally in the energy/utilities industry. · Hands-on experience with modern tech stacks such Java, React, Python, Postgres, and/or other technologies common to enterprise implementation settings · Experience leading and mentoring technical teams, especially in agile delivery environments. · Utility experience is strongly preferred.

Minimum knowledge, skills and abilities required of the position

· Proven ability to lead cross-functional teams and manage complex delivery portfolios · Proven track record of delivering complex technical programs in a matrixed environment with a proactive and analytical mindset · Excellent communication, leadership, and stakeholder management skills · Proven track record of identifying trends, staying current with skills and helping build an engineering-oriented culture. Good knowledge of APIs, Microservices, and proficiency with Cloud platforms like AWS. Knowledge of Application and Infrastructure security best practices.

Any certificates, licenses, etc. required for the position

None

Primary Location: Louisiana-New Orleans Louisiana : New Orleans || Mississippi : Jackson || Texas : The Woodlands 
Job Function: Corporate
FLSA Status:  
Relocation Option:
Union description/code:  
Number of Openings: 2
Req ID: 123600
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.