Job Title: Sr Mgr, Ops Excellence

PS Job Title: Sr Mgr, Ops Excellence

Work Place Flexibility: Onsite 

Legal Entity: Entergy New Orleans, LLC 

Job Summary/Purpose

This role supports OpCo leadership by driving execution of enterprise aligned priorities, regulatory readiness, and operational performance. It ensures accurate financial and regulatory reporting, maintains an effective operating rhythm, and advance’s reliability by partnering across the Center of Excellences including Operations, Engineering, Work Management, Construction, Strategic Planning, and Asset Management to translate plans into executable field actions to improve reliability.  The role will support the Reliability Vice President over New Orleans with overseeing resource deployment and Productivity KPIs, monitors capital and O&M budgets, and translates plans into executable field actions. It provides day-to-day support in guiding our team in a matrixed environment, strengthening organizational capability through coaching and development, and supports storm response activities by assisting in storm reporting, and comprehensive after-action reviews. The position reinforces safety culture and operational risk controls while driving accountability and execution excellence. 

Job Duties/Responsibilities

Reliability – Supports system reliability by coordinating cross-functional project activities across the Center of Excellence: Operations, Planning, Reliability Performance, Work Management, Engineering, and Construction. Ensures project plans are executable, aligns crews and schedules, coordinates resource needs, and monitors the quality and progress of capital and O&M reliability initiatives such as the execution of the reliability plan. 

• Matrixed Coordination & Accountability – Provides day-to-day project guidance to matrixed partners across Construction, Work Management, and Engineering. Fosters alignment and accountability among internal partners by setting priorities and clarifying regional support needs. It ensures transparent, effective communication with Centers of Excellence, supplying input that shapes goals and performance reviews. Operating in a highly matrixed model, the role fosters alignment, accountability, and strong cross-functional execution.  

• Project Management – Influence peers and leaders to be discipline on executing the Reliability plan using structured project management methodologies. Defines project scope, schedules, resource plans, KPIs, and risk mitigation strategies. Maintains project documentation, prepares status updates, facilitates stakeholder reviews, and financial discipline. Ensure key meetings have agenda, actions are captured.

• Organizational Development – The role builds leadership capability across the OpCo by mentoring and coaching, developing high‑potential operational leaders, and providing structured, consistent feedback. It conducts regular one‑on‑one check‑ins to review progress, reinforce safety and productivity, and guide development. The position leads performance management by completing annual and mid‑year reviews, recognizing strong performance, addressing gaps, and ensuring alignment with expected leadership behaviors.  

• Storm & Safety – Supports regional storm response by assisting with project-related restoration coordination, resource allocation, and operational decision-making. Participates in After‑Action Reviews and helps implement continuous improvements. Reinforces adherence to safety standards and operational risk controls including switching, audit/near-miss closure, and serious injury prevention.  Ensure all regulatory reporting and notes are captured.  Ensure all tools are being used during storm response.

Minimum Requirements

Minimum education required of the position

Bachelor’s degree in engineering, Construction Management, Business, Project Management, or related discipline; or equivalent work experience.

Minimum experience required of the position

• Minimum experience required: 7+ years of project management experience in utility operations, engineering, construction, or power delivery environments, or equivalent experience.

Preferred: 3+ years of Supervisory experience.

Minimum knowledge, skills and abilities required of the position

• Ability to Influence various levels of leadership 
• Intricate knowledge of Project Management process and stage gate understanding
• Excellent verbal and written communication skills
• Understanding of financial impacts of project plans and importance of timely execution
• Creditable with External vendor network and partnership capabilities
• Ability to track project execution and provide meaningful KPI’s to leadership
• Understanding of asset procurement and navigation of supply chain organizations and process to improve procurement efforts to meet project delivery. 

         Excellent coaching capabilities at various levels of the organization

Any certificates, licenses, etc. required for the position

Other Attributes:

Functional Knowledge  Requires broad and comprehensive understanding of different systems, theories and practices.  

Business Expertise  Applies broad industry and commercial awareness to drive financial and operational performance across sub-functions.  

Leadership  eads through subordinate managers of managers; executes functional business plans and contributes to the development of functional strategy.  

Problem Solving  Addresses technical and operational issues through structured analysis and develops practical solutions.

Impact Guided by functional strategy, impacts results of part of a function, division or region or facilitates the work done by other functions by providing support to impact the business.

Interpersonal Skills    Negotiates and influences the opinions of others within the business unit and in external organizations; exercises sensitivity to the audience. Influences and negotiates with cross-functional partners and external stakeholders; adapts messaging to the audience.

Working Conditions

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.  Exempt employees may not be paid overtime associated with such duties.

Primary Location: Louisiana-New Orleans Louisiana : New Orleans 
Job Function: Corporate
FLSA Status: NON BARGAINING UNIT 
Relocation Option:
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 124393
PS Job Title: Sr Mgr, Ops Excellence 
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.