Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

Transformation Maturity Assessor Analyst, Sr

Preferred office location is New Orleans, LA; Other locations within Entergy service areas may be considered.

JOB SUMMARY/PURPOSE

This analyst role will be responsible for supporting enterprise transformation maturity assessment activities by collecting, analyzing, and interpreting qualitative and quantitative data to evaluate organizational capabilities, transformation readiness, governance effectiveness, adoption, and value realization. Working closely with the Transformation Maturity Assessor Lead, this role will identify maturity strengths and gaps, document assessment findings, and contribute to recommendations and improvement roadmaps that enhance transformation effectiveness and business outcomes. The specialist will leverage assessment frameworks, performance data, stakeholder insights, and continuous improvement principles to provide objective evaluations and support sustained capability development across the organization.

JOB DUTIES/RESPONSIBILITIES

• Support the execution of enterprise transformation maturity assessments by applying established assessment methodologies, frameworks, evaluation criteria, and governance standards.
• Partner with the Transformation Maturity Assessor Lead to collect, analyze, validate, and synthesize qualitative and quantitative data used to evaluate transformation capabilities, organizational readiness, governance effectiveness, adoption, and value realization.
• Facilitate stakeholder interviews, workshops, surveys, discovery sessions, and evidence reviews to gather information and assess transformation maturity across business functions.
• Document assessment findings, maturity ratings, strengths, risks, gaps, and improvement opportunities and assist in preparing assessment reports, dashboards, and executive presentations.
• Support the development of maturity improvement roadmaps and recommendations that align organizational capabilities with strategic business and transformation objectives.
• Monitor and track progress against transformation maturity improvement plans and support reassessment activities to measure capability growth and continuous improvement over time.
• Assist in maintaining transformation assessment methodologies, standards, tools, templates, benchmarks, and related governance documentation to ensure consistency, objectivity, and repeatability across assessment activities.
• Develop problem statements, define business objectives and develop problem-solving approaches for large-scale transformational and process improvement efforts and initiatives.
• Drive the development and implementation of overarching continuous improvement roadmap(s) and plans designed to deliver measurable results.
• Design and implement solutions to operationalize business strategies.
• Develop performance indicators that drive performance transparency and continuous improvement.
• Identify opportunities for continuous improvement based on performance measures, customer feedback, and services delivered versus business needs.
• Develop business cases for continuous improvement opportunities and present to senior management for approval.
• Provide regular status updates to senior management
• Develop quantitative analyses, ad hoc reports and models to measure performance of improvement initiatives throughout their life cycle.

MINIMUM REQUIREMENTS

Minimum Education and Experience Required of the Position

• Experience supporting business transformation initiatives, organizational assessments, operational excellence programs, or maturity assessment activities preferred.
• Experience gathering and analyzing information through stakeholder interviews, workshops, surveys, performance metrics, and business documentation to evaluate organizational capabilities preferred.
• Bachelor's Degree in a technical or business-related field and minimum 6+ years of professional experience is required OR
• In lieu of degree, minimum 10+ years of professional experience is required.
• Lean and/or Six Sigma certification preferred.
• Experience with agile methodology, performance management, developing and tracking KPIs preferred.

Minimum Knowledge, Skills and Abilities Required of the Position

• Ability to gather, validate, and synthesize qualitative and quantitative information into meaningful findings, recommendations, and executive-level communications.
• Ability to facilitate structured interviews, workshops, and assessment discussions while maintaining neutrality, objectivity, and consistency in evaluations.
• Knowledge of transformation maturity models, benchmarking techniques, and assessment methodologies preferred.
• Understanding of transformation governance, benefits realization, organizational readiness, stakeholder adoption, and value realization concepts.
• Ability to prepare maturity assessments, scorecards, dashboards, reports, and presentations that support strategic decision-making and continuous improvement initiatives.
• Effective oral and written communication, facilitation and presentation skills.
• Strong knowledge of how to leverage performance metrics to identify continuous improvement opportunities and measure business results.
• Understands how to choose the right problem-solving methods and tools for the problem at hand.
• Strategic thinking.
• Solid collaboration and relationship management skills.
• Excellent negotiation and influencing skills.
• Ability to deal with and think through ambiguity, complex issues, competing priorities and make thoughtful recommendations.
• Ability to work both independently and in team environments.
• Ability to work with limited oversight.
• Comfortable working across all levels of the organization.
• Highly organized and effectively prioritizes work in alignment with business needs.
• Knowledge of transformation management principles, organizational change, operating model effectiveness, and business capability development.
• Ability to assess organizational, process, governance, performance, and capability maturity using defined assessment criteria and frameworks.
• Strong analytical and critical-thinking skills with the ability to identify capability gaps, trends, risks, dependencies, and improvement opportunities.

Primary Location: Louisiana-New Orleans Arkansas : El Dorado || Arkansas : Alexander || Arkansas : Arkadelphia || Arkansas : Bald Knob || Arkansas : Batesville || Arkansas : Beebe || Arkansas : Benton || Arkansas : Berryville || Arkansas : Blytheville || Arkansas : Blythville || Arkansas : Brinkley || Arkansas : Cabot || Arkansas : Camden || Arkansas : Clarenden || Arkansas : Conway || Arkansas : Corning || Arkansas : Crawfordsville || Arkansas : Crossett || Arkansas : DERMONTT || Arkansas : Danville || Arkansas : Dardanelle || Arkansas : Des Arc || Arkansas : Dewitt || Arkansas : Dumas || Arkansas : Earle || Arkansas : Elaine || Arkansas : England || Arkansas : Eudora || Arkansas : Flippin || Arkansas : Fordyce || Arkansas : Forrest City || Arkansas : Glenwood || Arkansas : Gurdon || Arkansas : Hamburg || Arkansas : Hardy || Arkansas : Harrisburg || Arkansas : Harrison || Arkansas : Hazen || Arkansas : Heber Springs || Arkansas : Helena || Arkansas : Hot Springs || Arkansas : Hotsprings || Arkansas : Hoxie || Arkansas : Hughes || Arkansas : Jacksonville || Arkansas : Jones Mill || Arkansas : Junction City || Arkansas : Lake Village || Arkansas : Little Rock || Arkansas : Lonoke || Arkansas : Magnolia || Arkansas : Malvern || Arkansas : Mammoth Sprgs || Arkansas : Marianna || Arkansas : Marion || Arkansas : Marked Tree || Arkansas : Marshall || Arkansas : Maumelle || Arkansas : Mcgehee || Arkansas : Monette || Arkansas : Monticello || Arkansas : Moro || Arkansas : Morrilton || Arkansas : Mountain Home || Arkansas : Mountain View || Arkansas : Newark || Arkansas : Newport || Arkansas : No. Little Rock || Arkansas : Osceola || Arkansas : Pine Bluff || Arkansas : Pocahontas || Arkansas : Rector || Arkansas : Redfield || Arkansas : Russellville || Arkansas : Searcy || Arkansas : Sheridan || Arkansas : Smackover || Arkansas : Stamps || Arkansas : Stephens || Arkansas : Strong || Arkansas : Stuttgart || Arkansas : Trumann || Arkansas : Walnut Ridge || Arkansas : Warren || Arkansas : West Helena || Arkansas : Wilson || Arkansas : Wynne || Arkansas : Yellville || Louisiana : Amite || Louisiana : Arcadia || Louisiana : Bastrop || Louisiana : Baton Rouge || Louisiana : Belle Chase || Louisiana : Bogalusa || Louisiana : Broussard || Louisiana : Buras || Louisiana : Chalmette || Louisiana : Church Point || Louisiana : DESTREHAN || Louisiana : Delhi || Louisiana : Denham Springs || Louisiana : Donaldsonville || Louisiana : Dubach || Louisiana : Eunice || Louisiana : Ferriday || Louisiana : Fort Polk || Louisiana : Gonzales || Louisiana : Grayson || Louisiana : Gretna || Louisiana : Hammond || Louisiana : Haynesville || Louisiana : Hodge || Louisiana : Holly Ridge || Louisiana : Homer || Louisiana : Houma || Louisiana : Jefferson || Louisiana : Jena || Louisiana : Jennings || Louisiana : Jonesboro || Louisiana : Joyce || Louisiana : Kenner || Louisiana : Killona || Louisiana : Labadieville || Louisiana : Lafayette || Louisiana : Lake Charles || Louisiana : Lake Providence || Louisiana : Lockport || Louisiana : Luling || Louisiana : Marksville || Louisiana : Metairie || Louisiana : Monroe || Louisiana : Montgomery || Louisiana : Montz || Louisiana : New Orleans || Louisiana : Newellton || Louisiana : Oak Grove || Louisiana : Port Allen || Louisiana : Rayville || Louisiana : Reserve || Louisiana : Ringgold || Louisiana : Saint Rose || Louisiana : Scott || Louisiana : Sibley || Louisiana : Springhill || Louisiana : St. Francisville || Louisiana : St. Gabriel || Louisiana : St. Joseph || Louisiana : St. Rose || Louisiana : Sterlington || Louisiana : Sulphur || Louisiana : Tallulah || Louisiana : Thibodaux || Louisiana : West Monroe || Louisiana : Westlake || Louisiana : Westwego || Louisiana : Winnsboro || Louisiana : Zachary || Mississippi : Belzoni || Mississippi : Brookhaven || Mississippi : CARTHAGE || Mississippi : Canton || Mississippi : Centerville || Mississippi : Charleston || Mississippi : Clarksdale || Mississippi : Cleveland || Mississippi : Clinton || Mississippi : Crystal Springs || Mississippi : Drew || Mississippi : Fayette || Mississippi : Flora || Mississippi : French Camp || Mississippi : Gloster || Mississippi : Greenville || Mississippi : Greenwood || Mississippi : Grenada || Mississippi : Hazlehurst || Mississippi : Hernando || Mississippi : Hollandale || Mississippi : Indianola || Mississippi : Jackson || Mississippi : Kosciusko || Mississippi : Lexington || Mississippi : Madison || Mississippi : Magee || Mississippi : Marks || Mississippi : Mccomb || Mississippi : Meadville || Mississippi : Mendenhall || Mississippi : Morton || Mississippi : Natchez || Mississippi : Nesbit || Mississippi : Pearl || Mississippi : Port Gibson || Mississippi : Prentiss || Mississippi : Ridgeland || Mississippi : Rolling Fork || Mississippi : Rosedale || Mississippi : Sallis || Mississippi : Sardis || Mississippi : Senatobia || Mississippi : Shelby || Mississippi : Southaven || Mississippi : Summer || Mississippi : Tunica || Mississippi : Tylertown || Mississippi : Vicksburg || Mississippi : Winona || Mississippi : Woodville || Mississippi : Yazoo City || Texas : Anahuac || Texas : Austin || Texas : Beaumont || Texas : Burkeville || Texas : Calvert || Texas : Cleveland || Texas : Conroe || Texas : Corpus Christi || Texas : Corrigan || Texas : Crystal Beach || Texas : Dayton || Texas : Groveton || Texas : Houston || Texas : Huntsville || Texas : Kountze || Texas : Madisonville || Texas : Marshall || Texas : Navasota || Texas : New Caney || Texas : Orange || Texas : Port Arthur || Texas : Port Neches || Texas : Silsbee || Texas : Somerville || Texas : Sour Lake || Texas : The Woodlands || Texas : Trinity || Texas : Vidor || Texas : Willis || Texas : Winnie || Texas : Woodlands || Texas : Woodville 
Job Function: Corporate
FLSA Status: Professional 
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 125614
Travel Percentage:50% to 75%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.  41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.