IT Specialist I - Senior

Job Title: IT Specialist I - Senior

PS Job Title: IT Specialist I - Senior

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

***The preferred location for this role is The Woodlands, TX, Little Rock, AR, New Orleans, LA, or Jackson, MS. Other locations within Entergy’s service territory may be considered.***

JOB SUMMARY/PURPOSE

This position provides IT Services and support of the Real-Time Systems (RTS) utilized by Power Delivery, System Planning (SPO), Power Generation, and Utility Operations and advanced expertise of Operations Technology (OT) applications in a Critical Infrastructure Protection (CIP) environment. The primary responsibilities include day-to-day support of host modeling and display building for Entergy’s GMS SCADA System (Generation Management System).

JOB DUTIES/RESPONSIBILITIES:

· Provide operational support for Entergy’s Generation Management (GMS) and ICCP Systems, ensuring production systems and devices are online and available; this includes non-business hours on-call support

· Coordinate Transmission system updates with external partners via ICCP systems

· Support and maintenance of the Transmission operational system maps rendered on the digital wallboards

· Implement required EMS / SCADA model and display changes in coordination with new Engineering, Capital Construction, and Operations and Maintenance requests

· Perform database analysis in response to data and design requests from Engineering, Capital Construction, Operations and Maintenance, and External Utility organizations

· Verify system operation, database integrity, and data presentation effectiveness on a routine basis, responding to dispatcher requests for assistance, repairs, and improvements

· Ensure compliance with NERC Reliability and Critical Infrastructure Protection (CIP) Standards

· Respond to service requests for support from Transmission/Generation/LBA Operations

· Coordinate database modifications with Operations Centers

· Participate in 24x7 weekly on-call rotation

MINIMUM REQUIREMENTS

Minimum education and experience required of the position:

Bachelor’s Degree in Electrical Engineering, Computer Science, Computer Information Systems, or related technical degree and equivalent work experience required;

Minimum experience required of the position

· IT Specialist I: 0-2 years’ experience of relevant technology delivery with Subject Matter Expertise for Operational Technology (OT)

· IT Specialist II: 2-4 years’ experience of relevant technology delivery with Subject Matter Expertise for Operational Technology (OT)

· IT Specialist Sr: 4+ years’ experience of relevant technology delivery with Subject Matter Expertise for Operational Technology (OT)

· GE Grid Solutions product line experience, e-terrahabitat and e-terraplatform is preferred; specific experience with SCADA, ICCP, and Generation & Network modelign, User Interfaces highly preferred. Comparable experience in alternate EMS vendors is acceptable, upon review.

Minimum knowledge, skills and abilities required for this position:

· Ability to work in a fast pace and dynamic environment, including work outside of normal business hours

· Ability to support real-time systems

· Ability to support cyber security activities such as, system hardening, patch management, and configuration management

· Knowledge of security controls testing, security audits, and security assessments

· Ability to support fraud and computer forensics research

· Strong track record of relevant technology delivery

· Design, development and testing of real time system applications and enhancements

· Database Administration – experience with development, testing and operating databases

Leadership Style/Characteristics:

· Highly motivated and ability to work without direct supervision

· Effective Teamwork and Inclusion (e.g. works collaboratively, builds collaborative relationships)

· Very good written and oral communication skills

· Ability to act as a lead or technical expert

 #LI-DG1 #LI-HYBRID 

Primary Location: Texas-The Woodlands Texas : Woodlands || Arkansas : Little Rock || Louisiana : New Orleans || Mississippi : Jackson 
Job Function: Corporate
FLSA Status: Professional 
Relocation Option:
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 124369
PS Job Title: IT Specialist I - Senior 
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.