Lead CRO Production/Operations Technician - Power Generation

Date: Jul 18, 2024

Location: Willis, Texas, United States

Company: Entergy

Work Place Flexibility: Onsite 

Legal Entity: Entergy Texas, Inc.-GTX 


At Entergy, we’ve been planning for the future for more than 100 years. We’ve experienced a lot of change, generating power first from sawdust to splitting atoms, harnessing sunlight, and using abundant, clean and efficient natural gas. We are leading the clean energy transformation for the utility industry and continue to explore alternative technologies.


We are on the verge of a monumental technology convergence, where reality swiftly catches up to possibility. The utility of the future does much more than keep the lights on and the gas flowing. It’s knowledgeable and skillful workforce will solve challenges and fuel a brighter, smarter, cleaner, and more prosperous future for everyone. 


Having the lowest retail electricity rates of any utility in the United States drives economic growth within Entergy’s region, a key ingredient to sustained growth for any utility. We also believe a diverse workforce committed to personal and professional growth is critical to our success. We place a high priority on developing talent to meet current and future needs, giving employees opportunities to grow their careers their way. We’ve committed over the next three decades to reduce our carbon emissions from our operations to net-zero by 2050.  


Entergy’s Power Generation group operates a fleet of more than 30 owned, leased, or operated natural gas, coal, oil hydro, solar and petroleum coke plants, with a total engineering capacity exceeding 20,000 megawatts. Entergy continues to build or acquire megawatts from new hydrogen capable natural gas units, solar, wind and other technologies complement its existing megawatts of nuclear, natural gas, coal, oil, hydroelectric, and solar facilities. 



Serves as the lead person on shift in the operation and maintenance of the systems associated with a fossil fuel fired power generation facility while demonstrating safety awareness, environmental, and regulatory compliance and direction that will continuously improve performance by employees and contractors through the use and strict adherence to procedures and processes. Serve as a contract manager over scheduled work which will include managing the associated budgets. Act as a Subject Matter Expert (SME) or Champion over assigned applications or processes such as Risk Management Assessments, PCI/Epower, Simulator Training, etc.



  • Serves as the lead on shift and provides work direction to others on shift. 
  • Ensures assigned work within the plant results in safe and reliable operation.
  • Facilitates and coordinates Shift Safety meetings / Job Briefings for all personnel on the same shift.
  • Promotes and ensures a safe work environment, including use of Human Performance tools.
  • Mentors and provides training to develop other employees in the operations training progression plan.
  • Responsible for Contractor Safety on their shift and conducts Contractor Safety Orientations as needed. 
  • Fills in for Team Leaders in their absence.  
  • Maintains regulatory compliance and is proactive in avoiding reportable violations and if an event occurs, coordinating with all agencies as appropriate.
  • Performs site safety/environmental audits and acts to mitigate hazards.
  • Makes real time decisions and provides work direction regarding the operation of the equipment in a safe, efficient and reliable manner. 
  • Performs startup and shutdown functions of boiler, turbine, generator and associated equipment as required per instructions from the SPO- Energy Management Organization.
  • When un-planned absences occur after hours, ensures adequate shift coverage through contact of other qualified personnel. 
  • Upon progression to this level, the employee should have completed all the board operator qualifications and is working as the designated lead control board operator. 
  • Operational duties include, but are not limited to operating the control board, periodically making operational rounds, performing PM/PDM activities, managing boiler water chemistry, and CEMS monitoring and calibrations.
  • Lead the effort to develop and review operating procedures and rounds.
  • Applies understanding and knowledge of plant systems, burner controls (where applicable) turbine controls, data acquisition, process controls, regulating devices, personal computers, troubleshooting, etc.
  • Applies skills to perform inspections, calibrations, installations, repairs, diagnostics, testing and troubleshooting of complex instrumentation equipment and regulating devices in a fossil fuel fired power generation facility, alone and as part of a team. 
  • May perform mechanical work involved in inspection, repair and installation of instrumentation and electrical equipment, and PM of mechanical systems.



Minimum education required of the position

  • 2 Year Associate Degree in Industrial Electronics, Instrumentation/Controls or Production/Process Technology or equivalent work experience.
  • Desired:
    • Curriculum including the following:  AC / DC Theory; Programmable Logic Controllers - troubleshooting and logic development; process control valve positioners; water chemistry analytical instrumentation; calibration practices and procedures or other similar coursework and/or experience.


Minimum experience required of the position

  • Must have completed all current qualifications to be a certified control board operator in the designated plant as well as have 6+years’ experience in a CCGT or fossil fuel fired power generation facility in an Operation or Maintenance position or 6+ years of other power plant operations/maintenance/electrical experience.
  • Preferred:
    • 10+ years’ experience working on CCGT or other power generation technology
    • Previous leadership experience


* Either the minimum education or minimum experience requirements must be met by the applicant for job consideration. Must demonstrate full understanding of Key Performance Indicators, plant reliability drivers and Operational Excellence Index. Demonstrates full understanding of MISO/SPP. *


Minimum knowledge, skills and abilities required of the position

  • Must be good at communicating, both verbal and written, the results of evaluation of assignments to supervision.
  • Must be comfortable being a change agent with the goal of improving processes and plant performance for the benefit of the plant and company.
  • Ability to interpret and comprehend P&ID's, electrical schematics, network diagrams and OEM manuals.
  • Use of personal computer applications is necessary daily to log equipment data, log time worked and to communicate with various levels of our organization.  
  • Strong computer literacy with a preference for skills in Microsoft Word and Excel.


Any certificates, licenses, etc. required for the position

  • None
  • Preferred: certified control board operator



  • Functional Knowledge - Requires expertise in own specialized discipline or field. Requires technical knowledge of procedures, maintenance, operation and control of Turbine/Generator/Boiler and associated equipment
  • Business Expertise - Has knowledge of best practices and how own area integrates with others; is aware of how daily operating decisions affect unit performance as well as the operating company’s performance.
  • Leadership - Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.
  • Problem Solving - Leads others to solve problems; uses analytical thought to exercise judgement and identify solutions.
  • Impact - Impacts a range of customer, operational, project or service activities within own shift and other related shifts; works within guidelines and policies.
  • Interpersonal Skills - Able to build consensus while influencing and directing personnel on shift as needed.




Primary Location: Texas-Willis Texas : Willis 
Job Function: Skilled / Craft
FLSA Status:
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 115000
Travel Percentage:Up to 25%


An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.  41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

EEI Testing:

One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test.  The test brochure will give you critical information on the test such as time allocated and number of questions.  Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, http://www.eei.org/practicetests, Logon ID:  entergy, password:  practice test (2 words). Travel expenses incurred in connection with EEI testing are non-reimbursable.

In addition to EEI testing there is also Fit-for-Duty testing which will identify and assess the abilities and skills needed for certain jobs. If this position does require Fit-for-Duty testing, the type of test will be located under the qualifications section of the job posting.


As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.


Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

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