Job Title: Analyst I

Work Place Flexibility: Onsite 

Legal Entity: Entergy Services, Inc.-ESI (OLD) 

JOB SUMMARY/PURPOSE

This position may be filled as an Analyst I, II, III or Sr. depending on the qualifications and or the experience of the candidate.

The Outage Data Analyst supports Power Delivery operations centers by evaluating outage data, ensuring data accuracy and integrity, and responding to reporting requests on key performance measures and ad-hoc data requests from Reliability Control Center (RCC) management. This role is critical to operational excellence and continuous improvement, with opportunities for growth and technical leadership at higher analyst levels.

JOB DUTIES/RESPONSIBILITIES

Ensure outage data accuracy by gathering, maintaining, evaluating, and updating reporting data from Entergy’s outage management system.

 Assist Distribution Operations Centers (DOCs) with operational model updates, and software administration

Respond to ad-hoc operational data requests from RCC management, customer service, and regulatory reporting groups.

Provide insights for operational performance improvement through advanced data analysis against established metrics and trends.

Support DOCs beyond normal business hours during storm events, ensuring outage data reporting requirements are met.

 Develop and present corrective action plans to RCC management.

 Promote a safe and error-free workspace environment.

MINIMUM REQUIREMENTS

Minimum education required of the position

Bachelor's Degree in a technical or business-related field required or equivalent work experience.

Minimum experience required of the position

Analyst I:  0-2 years of professional experience

Analyst II:  2-4 years of professional experience

Analyst III: 4-6 years of professional experience

Analyst Sr: 6+ years professional experience 

Minimum knowledge, skills and abilities required of the position

Core Skills

•    Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access).

•    Experience with Entergy’s outage reporting tools preferred.

•   Utility/distribution operations experience preferred.

•    Analytical and programming experience preferred.

Forward-Looking Technical Preferences

•    Experience with data visualization tools (e.g., Power BI, Tableau) for outage and performance reporting.

•    Familiarity with cloud-based data platforms (e.g., Azure, AWS) and modern data warehousing concepts.

•    Proficiency in scripting and automation (e.g., Python, R, SQL) to streamline data analysis and reporting.

•  Exposure to machine learning or AI-driven analytics for predictive outage modeling and reliability forecasting.

•  Ability to integrate and analyze data from IoT devices, smart grid sensors, and real-time operational systems.

•   Understanding of cybersecurity best practice for utility data management.

•   Experience with collaborative platforms (e.g., Teams, SharePoint).

Abilities

•      Proactively identify opportunities to automate manual processes and improve data integrity.

•     Communicate complex technical findings to non-technical stakeholders.

•     Stay current with industry trends in utility analytics, outage management, and digital transformation.

•      Lead or participate in pilot projects for new technologies and process improvements.

Any certificates, licenses, etc. required for the position

None

OTHER ATTRIBUTES

Functional knowledge conceptual knowledge of theories, practices and procedures within a discipline.

Business expertise applies general business knowledge from education or experience.

Problem solving is accountable for technical contribution.

Impact works within standardized procedures and practices to meet objectives and deadlines.

Interpersonal skills exchange straightforward information asks questions and checks for understanding.

WORKING CONDITIONS

General office environment may require time at dispatch sites and some overnight travel.

Must be available for additional hours, alternate locations, and extra duties during storms, outages, emergencies, or other situations as needed.

Exempt employees may not receive overtime pay for these duties

Primary Location: Louisiana-Baton Rouge Louisiana : Baton Rouge || Arkansas : Little Rock || Mississippi : Jackson || Texas : Beaumont 
Job Function: Professional
FLSA Status: Professional 
Relocation Option:
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 121533
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.