Work Place Flexibility: Onsite 

Legal Entity: Entergy Louisiana, LLC 

Entergy has entered into an agreement to sell its Louisiana gas distribution business to Bernhard Capital Partners. The sale is expected to close in approximately the third quarter of 2025.  Entergy has no planned reduction in workforce as a result of this sale, and intends to operate the business as usual prior to the sale.

Job Summary/Purpose

Manage all aspects of Service work log and projects safely and efficiently to meet customer commits. Support Service Department with large meter sets installs and upgrades, Complete Pinned work orders assigned to your truck in Click Schedule.

Job Duties/Responsibilities:

1. Plan, schedule, assign, manage, and monitor work of service activities. Coordinate with contractors, customers, inspectors, and internal gas departments for addressing any issues or complaints, ensuring exemplary customer service.

2. Ensure all work meets company standards and in service dates while ensuring all workmanship complies with Entergy's safety guidelines, practices, and procedures.

3. Work with Engineering and other departments to ensure all facilities are constructed and maintained according to company specifications, standards, and policies.

4. Work emergency or storm restoration in other areas as needed. Read and interpret construction prints, project specifications with Servicemen to plan procedures for meter installation.  

5. Work with external and internal customers. Assume OCs or Supervisor's duties during absences.

6. Field Observations for Service group.

Minimum Requirements:

Minimum education required of the position.

• High School Diploma or equivalent.

Minimum experience required of the position.

• 5-7 years of gas experience

Minimum knowledge, skills, and abilities required of the position.

• Extensive knowledge of the gas distribution system with proven leadership abilities.
• Demonstrated construction experience including ability to operate excavators and boring rig.
• Strong knowledge of computers and related technology.
• Strong communication and organizational skills.
• Ability to take and understand directives and complete tasks.
• Excellent leadership skills.
• Strong decision-making skills.
• Ability to manage multiple activities and changing priorities.
• Ability to work well under pressure.
• Self-motivated and dependable team player.
• Ability to recognize hazards in the workplace and have the ability to mitigate the hazards.
• Ability to maintain and care for Company equipment properly and safeguard assets.
• Ability to meet the public in a pleasant and tactful manner and understand the importance of delivering ahigh level of customer service.
• Demonstrated acceptance of a diverse and inclusive wok environment and customer base.
• Desired: Ability to recognize opportunities for process improvement and have the ability to enact change; Ability to lead and participate in problem solving teams as required.

As a safety sensitive position, compliance with Department of Transportation (DOT) and Pipeline & Hazardous Materials Safety Administration (PHMSA) drug and alcohol regulations is required, including but not limited to pre-employment drug testing and background screening.

Primary Location: Louisiana-Baton Rouge Louisiana : Baton Rouge 
Job Function: Skilled / Craft
FLSA Status:  
Relocation Option: No Relocation Offered
Union description/code:  
Number of Openings: 1
Req ID: 117834
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.  41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.