Job Title: Senior Staff Financial Operations Program Owner

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

Note: This is a hybrid role based out of our office in Hammond, LA, requiring 3 days a week of in office reporting.  Those outside the area would be required to relocate to the area.  Relocation assistance is not available for this posting. 

Job Summary/Purpose

The Finance Operations Program Owner is a recognized subject matter expert and strategic advisor responsible for the end-to-end management and continuous optimization of the assigned organizational program. This position drives transformative solutions to significantly improve program performance, user experience, and business impact. The Program Owner serves as a trusted partner to executive leadership, shaping organizational strategy and decision-making related to the supplemental labor program. The Program Owner will be responsible for defining and delivering the strategic vision, objectives, and desired outcomes for the program, with a focus on driving transformational improvements that maximize the expected benefits

Job Duties/Responsibilities

1.      Owns and interprets the program's policies, contracts, and administrative procedures, ensuring alignment with organizational goals, compliance requirements, and industry best practices. This includes:

•                    Providing oversight and ownership of the policies, procedures, and guidelines that support the program, including conducting annual reviews and updates.

•                    Performing compliance audits, governance activities, policy interpretation, guidance, and authorization of any exceptions.

•                    Serving as the contract manager for external vendors, overseeing a healthy, mutually beneficial relationship.

•                    Managing the vendor relationships and service-level agreements for the program's technology solutions, ensuring optimal performance and value.

2.      Collaborates extensively with stakeholders across Ethics and Compliance, Supply Chain, Accounting, Treasury, Legal, HR, and functional business leaders to optimize program performance and address user needs. This includes:

•                    Leveraging data-driven insights to develop and recommend strategic initiatives, process enhancements, and policy changes that drive efficiency, cost savings, and user satisfaction.

•                    Monitoring industry benchmarks, market data, and emerging trends to contextualize program performance and inform forward-looking strategies.

•                    Collaborating with stakeholders to ensure program data and analytics are aligned with business objectives and decision-making needs.

•                    Establishing key performance indicators and targets to measure the success and continuous improvement of the program.

•                    Regularly reviewing and refining program data collection, analysis, and reporting processes to enhance the quality and actionability of insights.

3.      Oversees the program's applications and tools:

•                    Supports the ongoing management of the core applications and tools used to administer the supplemental labor program.

•                    Serves as the subject matter expert on the functionality, capabilities, and integration of the program's technology ecosystem.

•                    Collaborates with IT, procurement, and vendor partners to ensure the applications and tools are configured, integrated, and maintained to meet the program's evolving needs.

•                    Monitors the performance, security, and compliance of the program applications, implementing enhancements and upgrades as needed.

•                    Provides training and support to program stakeholders and end-users on the effective utilization of the applications and tools.

4.      Designs, develops, implements, and oversees the processes and procedures used by the supplemental labor program, ensuring they support key business events and initiatives:

•                    Defines and documents the end-to-end processes and procedures for the program.

•                    Collaborates with cross-functional stakeholders to ensure the program's processes and procedures align with organizational policies, compliance requirements, and user needs.

•                    Implements robust internal controls and monitoring mechanisms to prevent and detect instances of non-compliance, fraud, or misuse within the program.

•                    Ensures the program's processes and procedures are agile and adaptable to support key business events and initiatives, such as storms, outages, or other major organizational priorities.

•                    Coordinates with stakeholders to design and implement process improvements, automation, and other enhancements to drive efficiency, user experience, and compliance.

5.      Builds and leads a high-performing team of program analysts, fostering a culture of innovation, continuous improvement, and excellence.

•                    Fosters a collaborative, cross-functional working environment where analysts can leverage their expertise to drive program success.

•                    Serves as a role model, demonstrating the desired behaviors and mindset of a high-performing, customer-centric program management team.

Minimum Requirements                                                                     

Minimum education required of the position

•                    Bachelor’s Degree in a relevant field such as Business Administration, Finance, Accounting, or Supply Chain Management and minimum of 12+ years of experience; OR in lieu of degree, minimum 16+ years of compliance, data analysis, supply chain, or supplemental labor experience.

•                    Master’s degree or MBA preferred

Minimum experience required of the position

•                    This position requires a minimum of 12+ years of related experience in finance operations, process improvement, program/contract management, or relevant experience. Along with experience in managing and optimizing end-to-end finance processes or programs such as accounts payable, travel & expense, supplemental labor, or other finance-related programs.

•                    Six Sigma, CPA or other internal audit related experience preferred

Minimum knowledge, skills, and abilities required of the position

•                    Strong attention to detail and ability to exercise sound judgment within defined procedures and practices

•                    Self-starter who requires little supervision and is flexible in adjusting to changing priorities

•                    Effective oral and written communication skills, with the ability to explain complex concepts and handle sensitive information

•                    Advanced knowledge of Microsoft Office tools, including Word, Excel, Visio, and Power BI

•                    Working knowledge of general accounting practices and controls

•                    Excellent interpersonal and cross-functional collaboration skills, with the ability to work effectively with stakeholders across the organization

•                    Willing and able to learn and perform other duties and processes as required

•                    Preferred experience with PeopleSoft, Concur, Beeline, contract management, supplemental labor, and corporate card programs

•                    Extensive subject matter expertise in contingent workforce management, procurement, and finance operations

•                    Proven track record of leading the strategic development and transformation of complex, enterprise-level programs

•                    Ability to serve as a recognized authority and strategic advisor, influencing organizational decision-making

•                    Strong cross-functional collaboration and stakeholder management skills

•                    Advanced analytical, problem-solving, and change management capabilities

•                    Robust ability to influence and drive continuous improvement

Any certificates, licenses, etc. required of the position                                    

•                    None required.

•                    Potentially relevant certifications include:

o   Certified Public Accountant (CPA)

o   Certified Procurement Professional (CPP)

o   Certified Supply Chain Professional (CSCP)

o   Certified Contingent Workforce Professional (CCWP)

Primary Location: Louisiana-Hammond Louisiana : Hammond 
Job Function: Professional
FLSA Status: Professional 
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 119975
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.