Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, Inc.-ESI (OLD) 

**Position can be filled as an Analyst I - Sr. depending on qualifications**

JOB SUMMARY/PURPOSE:

The Analyst, Control Center Operation Support provides operational tool and analytical expertise for the Power Delivery control centers. This role will develop and maintain internal control center tools and applications, enhance operating guides and procedures, and provide NERC compliance subject-matter expertise for audit readiness. Frequent interaction with all Power Delivery control centers, Planning, IT, and Learning & Development – Operations partners is expected.

JOB DUTIES/RESPONSIBILITIES:

• Provide project support for control center work management tools and systems
• Enhance existing and/or prototype new solutions for emerging operational needs
• Serve as application subject-matter expert (SME) for operational applications, collaborating with IT Service Delivery to support resolution of application issues, system defect and enhancements
• Actively participates in electric utility industry forums, working groups and tasks forces to both advocate for positions favorable to Entergy and ensure industry best practices are understood.  Industry forums/organizations include but are not limited to EPRI, NERC, SERC, MISO and NATF.
• Assist with operational procedure development and revisions, NERC compliance readiness activities
• Serves in the Incident Command Structure during major events as TCC and/or DOC Support
• Must be able to manage multiple projects simultaneously and operate in a highly visible and rapidly changing work environment

MINIMUM REQUIREMENTS

Minimum education required of the position

Bachelor's Degree in a technical or business related field required or equivalent work experience. Desired: Master's Degree.

Minimum experience required of the position

Analyst I: 0-2 years of professional experience.

Analyst II: 2-4 years of professional experience.

Analyst III: 4-6 years of professional experience

Analyst SR: 6+  years of professional experience

Preferred:

• Programming language experience (.Net, Python, Perl or similar)
• Demonstrate advanced knowledge of Power BI (or similar analytics toolset)
• Knowledge of SQL (Structured Query Language) is desired
• Experience in Distribution or Transmission control center

Minimum knowledge, skills, and abilities required of the position

Analytical skill set with advanced knowledge of Microsoft Office: Word, Excel, PowerPoint.

Any certificates, licenses, etc., required for the position

None

Primary Location: Mississippi-Jackson Texas : The Woodlands || Arkansas : Little Rock || Louisiana : Baton Rouge || Mississippi : Jackson 
Job Function: Professional
FLSA Status: Professional 
Relocation Option: Level II
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 117888
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Equal Opportunity

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.