Job Title: IT Consultant - Utility Operations

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

JOB SUMMARY/PURPOSE

The Information Technology Consultant is responsible for maintaining and supporting Power Delivery Systems, focusing on transmission, distribution, and Incident Response. In this role the IT Consultant will design/develop and support the IT operations support systems in support of Power Delivery.

The IT Consultant will apply appropriate software quality assurance principles for configuration management system software.  In addition, the IT Consultant will develop computer and information system plans that capitalize on the current installed technology base and prudently employ new technology where appropriate.

 In addition, where needed, the IT Consultant will provide customer support and services for problem reporting, and service requests and inquiries.  This includes developing and providing training to end users on assigned systems.

JOB DUTIES/RESPONSIBILITIES

• Provide consultation and support for strategic planning aspects of computer hardware, software and local area and wide area networks infrastructure to insure consistency with business plans and corporate standards.
• Conduct business analytical studies to integrate business needs into system wide development plans to ensure the System Business Unit needs are met.
• Analyze user processes and requirements to identify potential improvements.
• Develop and provide training to end users on assigned systems.
• Perform reviews and audits of work performed by the organization.
• Develop and revise procedures in accordance with current regulatory and administrative requirements as well as develop plans and recommend actions to management team.
• Communicate technical information, concepts, and ideas verbally and in writing.
• Implements, tests, troubleshoots, and improves electronic automation and controls systems in operations processes to increase production quality, efficiency and volume.
• Checks control system schematics and specifications and uses software and testing equipment to diagnose and resolve system malfunctions.
• Develops and defines Power Delivery systems such as the GIS, Damage Prediction & Assessment applications, Transmission Outage System, and other storm support systems.

MINIMUM REQUIREMENTS

Minimum education required of the position.

Bachelor's Degree or equivalent experience. A degree is highly preferred.

 Minimum experience required of the position.

• IT Consultant: 4+ years of experience with designing, developing and supporting IT systems.

Minimum knowledge, skills and abilities required of the position.

• Experience with IT systems security, security architecture, network security engineering or secure network development experience with electric power utilities.

• Knowledge of the operation of the electric power systems
• Knowledge of system hardening, patch management, and configuration management
• Visual Studio, C-Sharp, SQL/Oracle, PLS SQL, VVNet, Shell scripting and/or PowerBI

Any certificates, licenses, etc. required of the position.

None.

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Primary Location: Mississippi-Jackson Mississippi : Jackson || Arkansas : Little Rock || Louisiana : New Orleans || Texas : The Woodlands 
Job Function: Information Technology
FLSA Status: Professional 
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 116545
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.  41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.