Title:  IT Consultant to IT Specialist (OT PowerGen)

Date:  Nov 22, 2021
Legal Entity:  Entergy Services, LLC

Posting End Date: 12/06/2021 


***This position may be filled as an IT Specialist II, IT Specialist Sr, or IT Consultant depending on the qualifications and experience of the candidate***

***The preferred location is Jackson, MS. Other locations within Mississippi may be considered***



Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including 8,000 megawatts of nuclear power. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Tracing its history to 1913 and headquartered in New Orleans, Louisiana, Entergy has annual revenues of $11 billion and more than 13,000 employees.


The company’s utility business provides electric retail and wholesale power to customers in four states through five utility operating companies: Entergy Arkansas, LLC; Entergy Louisiana, LLC; Entergy Mississippi, LLC; Entergy New Orleans, LLC; and Entergy Texas, Inc. Entergy also delivers natural gas services to 200,000 customers in New Orleans and parts of Baton Rouge, Louisiana. Entergy is winding down its wholesale generation business, which provides power to wholesale customers primarily from our two remaining nuclear facilities located in the northern United States.


The electric utility industry is rapidly changing, and Entergy is entering an exciting period of growth as we prepare for the future. We are building the premier utility, a utility that delivers sustainable value to all its stakeholders – our customers, employees, communities and owners – as measured by strong net promoter scores, high levels of service, superior and affordable products and services, highly skilled and engaged employees, and industry-leading financial performance. We are focusing our sights on three key priorities — customer centricity, continuous improvement, and creating a culture of belonging for our employees. Join us as we take the next step on our journey to building the premier utility.


Job Duties/Responsibilities

  • Provide operational support, ensuring production systems and devices are online and available; this includes non-business hours on-call support.
  • Performs preventive and corrective maintenance on plant process and security computer systems and data acquisition equipment and system hardware.
  • Supports the design and maintenance of operational technology (OT) system network and associated components associated with real-time systems.
  • Conducts system troubleshooting activities for failures and performance monitoring related to OT systems.
  • Analyzes, develops, and implements solutions for system enhancements. Conducts a wide-range of quality-control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements.
  • Performs other duties specific to site type (e.g. Power Plants), including serving as an advocate for safe operations and continuous improvement and implementing the Corrective Action Program for site OT.
  • Perform and/or support hardware and software system checkouts and commissioning.
  • Perform installation and maintenance activities on network appliances in the Power Generation space such as Data Diodes, Firewalls, Switches and routers.
  • Perform installation and maintenance on PI data historians, interfaces and proxy servers.



Minimum education and experience required of the position:  

IT Specialist II: Bachelor's degree in Engineering, Computer Science, or a related field and 2+ years with of relevant technology delivery with Subject Matter Expertise for OT is required OR in lieu of a degree 6+ years of relevant work experience is required. 


IT Specialist Sr: Bachelor's degree in Engineering, Computer Science, or a related field and 4+ years with of relevant technology delivery with Subject Matter Expertise for OT is required OR in lieu of a degree 8+ years of relevant work experience is required. 


IT Consultant: Bachelor's degree in Engineering, Computer Science, or a related field and 5+ years with of relevant technology delivery with Subject Matter Expertise for OT is required OR in lieu of a degree 9+ years of relevant work experience is required. 


Minimum knowledge, skills and abilities required of the position:

  • Ability to support real-time systems
  • Ability to support cyber security activities such as, system hardening, patch management, and configuration management
  • Knowledge of security controls testing, security audits, and security assessments
  • Knowledge of Power Plant control systems and other supporting equipment
  • Ability to support system incident research
  • Strong verbal and written communication skills
  • Strong customer server skills and desire to deliver excellent projects and services
  • Ability to communicate technical and regulatory requirements to customers that may not have a fundamental background in the subjects being discussed
  • Ability to support of fraud and computer forensics research




Primary Location: Mississippi-Jackson
Job Function: Information Technology
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 104524
Travel Percentage:50% to 75%


An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.



As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

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