Job Title: IT Telecommunications Engineer

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

This is a hybrid role based out of the Jackson, MS area, Those outside of the Jackson area will be required to relocate for this role. Relocation assistance is not available for this role 

Job Summary/Purpose:

Individual contributor role responsible for design engineering and project planning/execution in support of Entergy’s Telecommunication Transport Network, including inside plant, outside plant, signals, communication systems and protocols, creation and maintenance of all associated records, plus other duties as assigned.

Job Duties and Responsibilities:

Provide telecom engineering support as described below for Entergy’s Eastern Region operating footprint, which is roughly the western half of the state of Mississippi.  Frequent day travel and occasional overnight travel are required to adequately support requirements of this position.

• This position can be filled as an IT Consultant or Senior IT Consultant.  To be considered for the Senior IT Consultant classification, the candidate must fulfil all subsequently-listed responsibilities, PLUS demonstrate the ability to:
  • Lead resolution of complex technical problems through coordination of efforts with Entergy IT personnel, customers, and vendors.
  • Provide expert analysis of proposed network changes regarding need, immediate impact, future capability, required supportive skills, and the respective cost for each, including opportunity cost.
  • Develop strategic and tactical plans for network expansion, reliability improvements, operational improvements, etc., required to support the ever-changing needs of a multi-state utility.
  • Serve as a Technical Mentor and SME for more junior engineers as needed.
• Provide Telecom engineering services for over 430 sites within Eastern Region, including, but not limited to:  office buildings, operational centers, power generating stations, substation control houses, telecom shelters, microwave radio shelters, outdoor equipment cabinets, etc., all of which are connected by over 1600 route miles of various types of fiber cable plus 29 digital microwave hops.
• Support Entergy’s operational companies through project scoping; estimate development; design and execution of new OPGW, ADSS, and underground fiber optic cable construction.
• Design and implement new packet transport and support “legacy” time division-multiplexed communication systems on fiber optic cable plant and/or digital microwave systems, aligned to meet all identified needs as well as anticipated future service requirements.
• Interact with and serve a variety of internal customers, including Entergy Transmission, Relay Design, Grid Operations, Generation, Facilities, and IT.
• Plan, develop, and deliver detailed engineering packages to drive and support actions of skilled craftsmen in the field as they install, test, and turn up fiber optic cable plant, communication systems, and communication services.
• Plan and implement changes to infrastructure and systems using Entergy’s change management processes and systems, create supporting documentation such as detailed work procedures, coordinate and obtain outage clearances from various entities, etc.
• Create and maintain GIS information, hardware records, system design, and service provisioning records in Entergy Telecom’s operational support system, Connect Master.
• Adhere to and continually look for opportunities to improve Entergy Telecom Engineering design standards, being mindful of master sources, such as the National Electric Code, the National Electric Safety Code, Telcordia, industry best practices, etc.
• Collaborate with fellow engineers and technicians to create and implement the best solutions possible within the framework of any given project, looking for systemic relationships beyond the immediate project scope, identifying mutual dependencies, benefits, or impacts.

Minimum Education Required:

Bachelor’s Degree in Electrical or Electronic Engineering, Electrical or Electronic Engineering Technology, a related field, or equivalent work experience.  Relevant professional certifications or licenses are desired.

Minimum Experience Required:

• Sr. IT Consultant:  10+ years of directly relevant experience; 12+ years of directly relevant experience desired.

• IT Consultant:  5+ years of directly relevant experience; 8+ years of directly relevant experience desired.

• IT Specialist, Sr:  4+ years of relevant experience

• IT Specialist, II: 2+ years of relevant experience

• IT Specialist, I: 0+ years of experience, Bachelors Degree in Electrical or Electronic Engineering/Electrical Engineering Technology, or Electronic Engineering Technology is HIGHLY PREFERRED

Knowledge, Skills, and Abilities That Will Ensure Success in This Position:

The ideal candidate will:

• Be a knowledge-seeking self-starter who can function without the immediate and constant direction of management and peers.  A demonstrated ability to identify knowledge gaps and independently seek information required to fill gaps is strongly desired.
• Be well-versed in all aspects of telecom engineering:  1) inside/outside plant design and construction, 2) system-level design of telecom transmission systems, 3) packet-based transport, namely MPLS-TP, 4) time-division multiplexing systems such as SONET, 1/0 DCS, channel banks, and 5) system and service documentation using a relational database system.
• Have a solid, working knowledge of IP.
• Be skilled with design and productivity software, including Excel, Word, Visio, Outlook, and collaboration tools such as Webex.
• Have relevant, direct experience using a GIS database system, such as Connect Master, ArcGIS, Small World, etc.
• Be familiar with electronic work management systems, such as Service NOW, Remedy, etc.
• Be skilled with telecommunication-centric operational support systems, such as Connect Master, MetaSolv, TIRKS, etc.
• Be skilled in construction and design considerations regarding outside plant, such as right-of-way, materials, installation techniques, documentation requirements, creation of job specifications, working with and directing the actions of construction contractors, etc.
• Embrace Entergy’s safety culture and employ safety principles when designing new projects and improving existing systems and infrastructure.
• Demonstrate flexibility and a readiness to learn new technologies and new processes, continually striving to improve the quality of their own work product and improve capability/reliability of Entergy’s network.
• Demonstrate excellent interpersonal and relationship-building skills, whether across organizations within the company or vertically within the IT-Telecom organization or outside the company.
• Be familiar with electric utility organization, operation, and regulation.

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Primary Location: Mississippi-Jackson Mississippi : Jackson 
Job Function: Information Technology
FLSA Status: Professional 
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 116456
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.  41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.