Data Security & Investigations Analyst I, II or III

Posting End Date:  

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

***These positions may be filled in Little Rock, AR or The Woodlands, TX***

***This position may be filled as an Info Sec Analyst I, II or III, depending on the selected candidate’s qualifications and experience***

Brief Position Description

The Data Security & Investigations Analyst assists with execution in collecting access and activity data across disparate IT/OT assets to build a fuller picture of user activity for review and investigation. Creates badges and manually provisions access that cannot be automatically managed through the Identity Management System (IDM). Delivers outstanding customer service by working with the team to streamline and improve Data Security processes and procedures.

Key responsibilities include:

• AD account maintenance
• Manually provision access for systems and applications in cases where it cannot be automatically handled by the IDM systems
• Improve operational efficiencies through the identification of automation opportunities and working to develop and deliver solutions for those opportunities
• Assist with adherence to specific requirements of North American Electric Reliability Corporation Critical Infrastructure Protection (NERC CIP), CIP-004, CIP-006, CIP-007, CIP-014, and Nuclear Regulatory Commission (NRC) Nuclear Cyber (10 CFR 73.54), as directed
• Execute, as directed, on granting/revocation of 3rd party access to ensure safety of Entergy’s data and compliance with regulations
• Support incident response and data breach management, as directed
• Issue physical badges in accordance with all identity management and regulatory policies
• Day-to-day operational involvement of teamwork activities

Education Needed

• Associates degree or equivalent work experience in any area requiring critical thinking and problem solving
  • Bachelors Degree or work experience in STEM focused areas preferred

Experience Required

• Analyst I:  0-2 years of experience in a technical role or other relatable experience such as:
  • • experience in a data analysis and collection role
    • experience working in cross-functional teams delivering solutions
    • experience in call center and/or customer service roles

• Analyst II:  2 plus years of experience in a technical role or any of the following:
  • • experience in a data analysis and collection role
    • experience working in cross-functional teams delivering solutions
    • experience in call center and/or customer service roles
  • Desired:
    • 1 plus year experience in Identity and Access Management specific to provisioning and administration in one or more of the following is a plus:
      • LDAP / Directory Services
      • Identity and Access Management Systems
      • Privilege Access Management (PAM) and/or Multifactor Authentication (MFA)
      • Physical Security access systems

• Analyst III:  4 plus years of relevant experience in a technical role
  • Desired:
    • 1 year IT service desk / customer support experience is a plus
    • 3 plus years’ experience in provisioning and administration in one or more of the following is a plus:
      • LDAP / Directory Services
      • Identity and Access Management Systems
      • Privilege Access Management (PAM) and/or Multifactor Authentication (MFA)
      • Physical Security access systems, tools and technologies

Minimum knowledge, skills, and abilities required of the position

• Ability to work independently in a structured environment and deliver quality work in a timely manner
• Good organizational and time management skills
• Experience working in partnership with colleagues on cross-functional teams
• Experience working in an on-call team rotation preferred but not required
• Good communication skills
• Available to travel within the Entergy service territory
• Data management, manipulation and reporting with Microsoft Office Suite
• Proven work experience in one or more of the following is a plus:
  • Identity and Access Management foundational skills using the concepts of least privilege access in delivering identification, authentication, authorization and accountability
  • Proficiency in directory services such as Active Directory (AD) and other LDAP platforms
  • Operational tasks in support of tools and technologies such as: basic networking and administration skills, privilege access management (PAM), Multifactor Authentication (MFA), Identity and Access Management platforms, physical security access systems, scripting and automation
  • Working knowledge in practical application of various regulatory standards such as Critical Infrastructure Protection (CIP), Sarbanes–Oxley (SOX), National Institute of Standards and Technology (NIST) Cybersecurity Framework (CSF)
  • Data aggregation, manipulation and presentation as they specifically apply to IAM use cases
  • Work management and ticketing systems such as ServiceNow

Any certificates, licenses, etc., required for the position

• CompTIA Security+ or other technical certifications are a plus

#LI-JL1

#LI-HYBRID

Primary Location: Arkansas-Little Rock Texas : The Woodlands || Arkansas : Little Rock 
Job Function: Information Technology
FLSA Status: Professional 
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 114514
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.  41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.