Title:  IT Consultant - Oper Tech

Date:  Jan 12, 2021
Legal Entity:  Entergy Services, LLC

This role provides support for real time specific applications for the business unit. The primary responsibility is application development, maintenance and support of Entergy’s Market and Vendor Applications, including PI (Process Information), PCI (PowerCosts Inc), MV90 Systems and custom application support, for the Transmission, SPO, Power Generation and Utility Operations Business Units.


  • Provide operational support, ensuring production systems and devices are online and available; this includes non-business hours on-call support
  • Learn and understand power system operations business needs and objectives; recommend and design applications, and implement enhancements that meet customer business needs.
  • Provide and maintain real time systems application availability, ensuring that applications are active and operating as defined in any Service Level Agreements
  • Support the design, development, and testing of real time systems applications and enhancements
  • Provide an interface with software vendors for discussion, consultation, problem solving and best upgrade practices on the 3rd party Market Application systems. 
  • Participate in the team 24 hour on-call rotation.

Minimum education required of the position

Bachelor’s Degree in Computer Information Systems, Computer Science, or related technical degree or Experience Equivalent

Minimum experience required of the position

  • 6+ years of relevant technology delivery with Subject Matter Expertise for Operational technology (OT).
  • Provide operational support, ensuring production systems and devices are online and available; this includes non-business hours on-call support
  • Understand client business needs & objectives
  • Demonstrated track record of relevant technology delivery

Minimum knowledge, skills and abilities required of the position

  • Proficient in programming in some of following languages: C#, Java, VB, MSSQL/T-SQL, Oracle/PSQL, JavaScript, Perl, VBScript or Business Intelligence (PowerBI, QlikView, etc).
  • Ability to support real-time systems
  • Ability to support cyber security activities such as, system hardening, patch management, and configuration management
  • Knowledge of security controls testing, security audits, and security assessments
  • Ability to troubleshoot Windows and or Unix Operating Systems and correct issues.
  • Ability to support of fraud and computer forensics research
  • Ability critically analyze an issue with other team members and come to the most reasonable and least impactful direction

Primary Location: Arkansas-Little Rock
Job Function: Information Technology
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 101289
Travel Percentage:Up to 25%


An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.



As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

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