Proj Mgr, Sr (Eng Tech Svcs)

Date: Nov 30, 2018

Location: Little Rock, AR, US

Company: Entergy


Support Entergy Economic Development by serving as the technical lead to proactively advance reliability strategy and outage investigation responses for Entergy’s industrial customer base. Works closely with the OpCo Industrial Account Executive to build and maintain effective long-term customer relationships by providing a high level of service reliability and customer satisfaction. Position will collaborate with various internal organizations to develop, optimize and implement capital projects that are targeted at improving SAIDI and SAIFI for managed transmission and distribution customers.  Position must maintain strong relationships with supporting workgroups at the local level, to include Transmission Planning, Distribution Planning, Distribution Engineering, Substation Operations and Transmission Line Maintenance.


Job Duties/Responsibilities

Coordinate and lead internal reliability teams to engage SME’s and develop innovative solutions to address complex power quality and outage events.

Participate in rapid action plan (RAP) meetings, develop supporting documentation and follow up on action items.

Support customer “ride through” improvement initiatives.

Support customer power factor improvement initiatives.

Coordinate responses for customer “requests for information” (RFI) to provide cost, scope and schedule requirements for reliability upgrades.

Maintain historic power quality and reliability data for Entergy facilities that serve managed customer accounts.

Provide reliability history/data for annual customer reviews (STAR meetings) on an as needed basis.

Support the Industrial Account Executive (IAE) as needed to assess the impact of planned outages on customer facilities.

Interface with transmission and distribution planning, finance, engineering, maintenance, project management and construction to prioritize, budget and execute customer reliability improvements (both transmission and distribution).

Support IAE to resolve customer meter/communication issues.

Provide the system wide expertise and support required to develop senior level engineers Project Managers within the workgroup.



Minimum education required of the position

Bachelor’s Degree in Engineering Discipline (typically Electrical, Mechanical, Civil and Chemical, Industrial) from four year accredited institution. Degrees in engineering technology (typically, Electrical, Mechanical, Civil, Chemical, and Industrial) from a four year accredited institution with PE may be considered.


Minimum experience required of the position

8+ years’ experience in an engineering discipline.


Minimum knowledge, skills and abilities required of the position:

Recognized by peers (internal and external) as expert in their field. Directs and performs strategic technical activities in area of specialized expertise. Recognized as one of a select few system-wide resources for engineering expertise in field of technical specialty. Mentors other engineers and technical professionals. Frequently participates in and contributes to accredited industry organizations and standards committees. Good leadership skills. Good interpersonal skills along with strong written and oral communication skills. Excellent math skills. Excellent project management skills. Good knowledge of Personal Computer operations and related software. Familiar with National Electrical Safety Codes and National Electrical Code. Ability to manage multiple activities and changing priorities. Ability to work well under pressure. Required to work safely and follow all Entergy safety policies and procedures. Ability to recognize hazards in the workplace and have the ability to mitigate the hazards. Ability to meet the public in a pleasant and tactful manner and understand the importance of delivering a high level of customer service. Demonstrated acceptance of a diverse and inclusive work environment and customer base. Ability to recognize opportunities for process improvement and have the ability to enact change.


Any certificates, licenses, etc. required for the position

PE Desired. Project Management Professional certification desired. Must have valid driver's license and good driving record.




Primary Location: Arkansas-Little Rock
Job Function: Professional
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 84397
Travel Percentage:Up to 25%


An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.



As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Nearest Major Market: Little Rock

Job Segment: Manager, Engineer, Electrical, Project Manager, Transmission Line, Management, Engineering, Technology, Energy

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