Job Title: Warehouse Operations Supervisor

Work Place Flexibility: Onsite 

Legal Entity: Entergy Arkansas, LLC 

.This role will lead the Distribution network storerooms across the AR central regions including: Little Rock, Jacksonville, Conway, Searcy, Hot Springs, Glenwood, and other locations as assigned. This role will need to be filled within the service territory in which the role supports.

JOB SUMMARY/PURPOSE

The Supv, Warehouse Operations is accountable/responsible for the efficient, cost managed and effective supervision of warehouse activities including storing, receiving, cycle counting, picking and shipping of materials from the Entergy state warehouse supporting Distribution Operations.  Responsible for the management of the staff, inventory controls, and contractors that may include non-exempt, bargaining unit staff and contract oversight for labor and logistics. The role will manage supply chain and logistics functions, which may include, but are not limited to: production planning, inventory control, outsourcing, vendor selection, and distribution. The position creates integrated processes among internal functions such as operations, purchasing and logistics, and outside suppliers, focuses resources on continuous improvement of the movement of materials through various production processes, and establishes key performance metrics and benchmarks relating to supply chain planning/forecasting to measure actual performance against goals on a regular basis.

The Supv, Warehouse Operations will work closely with all customers and services centers to ensure acceptable service levels and emergency response.   They will be responsible for development and sustaining of key metrics to ensure operational efficiencies.

SUMMARY JOB DUTIES

• Safety/Human Performance: Ensure the Team always puts safety first. Actively promote strong safety behaviors, utilizing key tools such as Close Call /Good Catch in addition to proactive field visits to review standards and behaviors. Monitoring and influencing Suppliers to proactively identify any safety concerns.
• Warehouse, Inventory & Warehousing Initiative: Responsible for the execution of multi-year WIL strategic roadmap to world class, optimization of the capital required for inventory, establishing clear service levels that incorporate an acceptable risk profile, liaising with customers  to obtain feedback on performance, assuring execution oversight and delivery of all daily WIL operations, developing and monitoring key financial and operational  performance indicators to drive results, ensuring key processes, systems and interfaces are effective and as efficient as possible across the WIL cycle, establish clarity and expectations at the customer interfaces on the front and back end of the WIL process supporting the T&D business functions.
• Network Optimization: Accountable for the ongoing end to end optimization and improvement of the company’s WIL T&D network operations from Work Management through to Delivery to Operations in the field. This activity includes review of physical structures, unit cost structure, supporting new technology, workforce capabilities, planning, development and diversity supporting the T&D business functions. 
• Logistics Management: Accountable for optimizing inbound and outbound logistics through effective contracting of transportation services, planning optimal economic order quantities, logistics scheduling, etc. supporting the T&D business functions.
• Budget and Cost Prudency:  Responsible for the efficient management of budget and cost for overall operations.  Work with Finance to provide supply chain data on distribution costs and analysis of the impact on cost of services. Forecasts any changes in service costs and provides forecasted updates to Finance and Marketing as required.
• Customer Service:  Efficiently and effectively resolve customer complaints. Provide guidance and leadership in driving the distribution operations team in the development and execution of continuous initiatives to achieve year over year direct, indirect cost improvements. Work with cross-functional teams to develop and execute departmental plans to reduce expenses at each of the operating locations, including monthly reporting of key performance metrics.
• Incident Response:  Lead and Provide best-in-class storm response performance. Develop and execute capacity planning and scheduling of the energy generating facility and develop and execute material planning and logistics to support distribution facility.
• Partnership: Accountable for establishing and maintaining healthy and positive stakeholder relationships. This activity includes establishing cross-functional and cross-sector teams with key stakeholders and creating a multi-year demand plans with integrated supply chain solutions.
• People Leadership: Accountable for leverage of Supply Chain’s Talent Management Strategy to assure the right Supply Chain talent is recruited, developed, retained, and deployed in line with key business priorities. Mentor and coach staff. This position will lead approximately 2-5 direct reports.
• Culture: At all times the Supv shall operate with the highest ethical standards and in full compliance with internal controls, policies, procedures, regulations, and laws. Accountable through supply base partners to execute Entergy’s Supplier Diversity & Local Spend objectives.

MINIMUM REQUIREMENTS

Minimum education required of the position

• Supply Chain degree or Bachelor's degree in Business, Accounting, Engineering, or related discipline or in lieu of a degree equivalent work experience.
  • Preferred:
    • MS/MBA degree
    • Professional supply chain/procurement certification

Minimum experience required of the position

• 5 years of experience in materials/warehousing, purchasing, contracts or project management.
  • Preferred: Related energy Supply Chain experience.

Desired knowledge, skills and abilities required of the position

• Advanced computer skills with a solid knowledge and understanding of Entergy's Distribution work management systems.
• Outstanding communication, conflict management and change management skills.
• Ability to make timely decisions that utilize available material and resources in a cost effective manner.
• Able to provide effective leadership in a team environment.
• Strong knowledge of warehouse operations and logistics.
• Strong understanding of Maximo and the financial transactions that effect warehouse operations.
• Some understanding of distribution materials and their application in the field.
• Demonstrated ability to supervise and lead a staff of non-exempt and/or bargaining unit employees.
• Familiar with OSHA regulations and reporting requirements. Some understanding of DOT regulations and the effects they have on logistics.
• Demonstrated ability to energize workforce in regards to safety programs.
• Some knowledge of bargaining unit contracts and the ability to interpret and follow the rules established by the contract.
• Demonstrated ability to handle multiple tasks and meet deadlines.
• Strong knowledge of interfacing departments' processes and priorities.

 #LI-CH1

Primary Location: Arkansas-Little Rock Arkansas : Little Rock 
Job Function: Professional
FLSA Status:  
Relocation Option: Level II
Union description/code:  
Number of Openings: 1
Req ID: 116740
Travel Percentage:25% to 50%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.  41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.