Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

***This position will be filled in New Orleans, LA***

***The official title for this role in our system is Student, Intern***

JOB SUMMARY/PURPOSE

The Student, Intern will represent the Operational Governance & Execution group within Information Technology.  The Operational Governance & Execution team provides multiple services to the enterprise, including IT Asset Management, Application Mapping, Change Management, Release Management, Vulnerability Management, among others. 

The role requires both tactical and strategic analysis and decision making. The individual performing this role must be able to evaluate multiple programs and processes both internal to the group and external to predict and plan for unexpected consequents and business needs. 

The Individual in this role will need strong communication skills to work with various individuals and teams both technical and business oriented. Additionally, the ability to understand processes end to end, and an understanding of agile will be required to be successful.

JOB DUTIES/RESPONSIBILITIES

• IT Asset Discovery
  • Perform configuration item de-duplication activities to improve asset quality.
  • Support Discovery Lead in the development, deployment, and maintenance of asset discovery models
  • Support Discovery Lead in the development, deployment, and maintenance of pre/postscripts for attribute capture in Discovery
  • Provide analysis for non-ServiceNow Discovery assets maintained by supporting tools like Scalable, Bigfix, etc. 

• IT CMDB Certification of Asset Attributes
  • Support and provide analysis for Asset Owners performing certifications.
  • Assist in reporting and accountability for CMDB Health.
  • Provide analysis to identify and categorize asset classes for add or remove from Principal Classes

MINIMUM REQUIREMENTS

EDUCATION REQUIREMENTS:

• Seeking a student that is actively pursuing a degree in Management Information Systems, Computer Science, Engineering, an/dor other relevant field of study. 
  • Must be currently enrolled in school full-time, pursuing a bachelor’s or master's degree as indicated above. 
  • Preferred: Sophmore classification at minimum.
• Cumulative GPA of 3.0 or higher is required (on a 4.0 scale). 

Preferred Experience / Skills / Abilities

Experience with ServiceNow, ITIL processes, CMDB, ITSM, Javascript considered a strong plus

Any certificates, licenses, etc. required for the position.

None

Primary Location: Louisiana-New Orleans Louisiana : New Orleans 
Job Function: Students / Early Careers
FLSA Status: Nonexempt 
Relocation Option: Level III
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 120687
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.