Analyst, Sr Staff - IT Organizational Transformation & Change

Date: Jun 19, 2019

Location: New Orleans, LA, US

Company: Entergy

*This position will be filled as an Analyst, Sr Staff (SS)*

Job Summary:

Seeking a driven, high-energy, experienced change management lead to support Entergy’s Information Technology (IT) function in achieving its strategic direction of operational excellence. This is a person who can work independently to both strategize and tactically execute change management activities related to IT’s organizational transformation, but also embraces teamwork and is highly collaborative.


Job Duties/Responsibilities:

  • Develop and execute the OCM (Organizational Change Management) strategy and comprehensive transition and sustainment plans to support the IT strategy
  • Develop and execute OCM deliverables designed to engage employees, which could include, but is not limited to, communications, leadership alignment, business readiness, learning and change leadership coaching
  • Perform stakeholder analyses, readiness and impact assessments, focus groups and stakeholder interviews and all activities included in the change management plan
  • Develop and deliver presentations to all levels of the organization
  • Develop key messages, leadership messages and overarching communications that deliver consistent messaging to stakeholders
  • Design, develop and deliver change management training, and/or lead a team to design, develop and deliver change management training
  • Identify risks and anticipated points of resistance and develop plans to mitigate these
  • Collaborate with leaders and business partners to seek input and prioritize OCM deliverables
  • Report ongoing change management status and stakeholder readiness  
  • Check and adjust as needed for ad hoc change management and communication needs
  • Work under the direction of the Manager of Business Transformation


Minimum education required of the position:

Bachelor’s Degree or equivalent experience required


Minimum experience required of the position:

  • 10 years of experience with organizational transformation and change required
  • Direct experience with IT organizations
  • Demonstrated experience of independently developing and executing plans and deliverables
  • Demonstrated experience leading organizational transformation and change efforts
  • Demonstrated experience consulting with leaders, including identifying needs, developing action plans, identifying and developing deliverables and presenting results/recommendations


Minimum knowledge, skills and abilities required of the position:

  • Prosci certification preferred
  • SharePoint experience is a plus
  • Ability to create high quality communications and deliverables
  • Ability to create and status detailed plans including tasks, milestones and resource assignments
  • Strong understanding of change management principles, methodologies and leading practices with previous experience with large scale organizational change efforts
  • Display executive presence
  • Strong consulting skills with ability to influence leaders
  • Excellent verbal and written communication skills
  • Understand importance of frequent and effective communication
  • Ability to work under pressure and deliver results
  • Creative problem-solving skills
  • Relationship building and management skills
  • Organizational skills
  • Proficient in Microsoft Excel, Outlook, PowerPoint and Word


Demonstrated experience in the following employee practices is recommended:

  • Ability to adjust style as appropriate to meet changing business needs, conditions, and work responsibilities
  • Works collaboratively to achieve a common goal; listens to and values others; leverages the diversity of the team to accomplish organizational objectives; exhibits ethical behavior in team interactions
  • Uses analysis, wisdom, experience, and logical methods in order to make good decisions and solve difficult problems with effective solutions
  • Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight; regularly looks for ways to improve performance and enhance skills through development
  • Actively works to create and sustain a safe and healthy life

Primary Location: Louisiana-New Orleans
Job Function: Information Technology
FLSA Status: Professional
Relocation Option: Level II
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 86469
Travel Percentage:Up to 25%


An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.


As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.


Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

Nearest Major Market: New Orleans

Job Segment: Consulting, Developer, Sharepoint, Change Management, Technology, Management