Job Title: HRP Program Manager

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

This position will be filled in New Orleans, LA.  

Job Summary/Purpose

• The Program Manager, HR, provides strategic and tactical HR leadership to drive the evolution of Entergy HR. This role serves as a program execution leader to engage the HR community and key business leaders to deliver effective HR solutions in support of the company’s mission to become The Premier Utility. 
• This role plays a primary role in developing and executing HR programs and projects aligned to the Talent and Culture strategy while championing a culture of customer-centricity, driving operational excellence, stakeholder engagement, and delivering sustainable growth.

Job Duties/Responsibilities

• Lead the identification, development, and implementation of strategic HR improvements that significantly reduce workloads, improve the employee experience, or improve quality, efficiency and effectiveness across the team, business unit, and/or the organization. Projects may include: 
  • HR Dashboards & Analytics (in conjunction with the People Reporting team in Shared Services)
  • Strategic Workforce Planning
  • HR Process Streamlining and Standardization
  • HR Enterprise Compliance and Risk Management
  • HR Workflow Management
• Own implementation and serve as subject matter expert of complex enterprise scale programs with considerable risk. Develops plans, specifies scope, manages issues, identifies/mitigates risks, manages interdependencies, and leads the development of program/project implementation plans.  Subject matter expert on assigned system policies and programs may include: 
  • HR Data Governance and Quality
  • Workforce Planning
  • HR Workflow Management
  • HR Safety Program
  • OFCCP, AAP Compliance
  • Human Capital regulatory data disclosures
  • HR Records Management
• Collaborates with the other HR Centers of Excellence and HR Business Partners, to support and facilitate the timing and execution of HR activities while ensuring data integrity and accuracy across HR systems and processes.   Collaborate with ESS, IT, Finance and AI teams to optimize data collection and reporting capabilities.
• Develop and oversee the organization's workforce planning process, including data framework development, data collection, analysis, and reporting.   Provides governance and oversight regarding data integrity and package design to optimize adoption and utilization.  Lead key HR analytics initiatives to transform complex workforce data into actionable insights that inform talent strategies.
• Maintains knowledge on current and emerging developments/trends in HR, assesses the opportunity/impact, and collaborates with HR functional areas to incorporate new trends and developments in current and future strategies to strengthen programs and proactively mitigate risk to the enterprise. 
• Hires, interfaces with, and provides oversight to external consultants and vendors. Partners with vendors to achieve business results.  Leads HR vendor reviews on a regular basis to ensure optimal service received.  Manages and provide oversight to HR contracts.

Minimum Requirements

Minimum education required of the position

• Bachelor’s degree or equivalent experience is preferred. Masters or Advanced Degree desired.

Minimum experience required of the position

• 5+ years in HR or related experience with or without a degree.
• 2+ years leading teams, or leading programs and initiatives where the employee can demonstrate the ability to effectively influence others.

Minimum knowledge, skills, and abilities required of the position

• Experience in client facing HR roles preferred with an understanding of HR processes, data, and compliance requirements.
• Proficient in using HR information systems, workforce planning tools, and data analysis software.
• Highly skilled at dealing with ambiguity.
• Able to develop actionable plans, including change management, to lead the execution on time and on budget to accomplish desired outcomes.
• Has exceptional skill and ability to analyze data, identify trends and evaluate root cause, create a hypothesis and test that hypothesis, make recommendations for change that are supported with data and logic.
• Ability to drive strategic decision-making through data by empowering leaders and HR business partners with the intelligence they need to make evidence-based decisions, while also managing cross-functional HR programs that support a high-performing, inclusive culture.
• Comfortable and highly effective at clear, concise written and verbal communications with internal and external audiences; listens effectively.
• Ability to proactively lead and work across cross functional teams and across geographies with the proven ability to interact with employees at all levels within the organization with diverse personalities and skill levels. 
• Strong relationship building and collaboration skills are also required. 
• Develops and maintains relationships of trust with internal and external key stakeholders.
• Preferred external vendor management skills including request for information, request for quotes and requests for proposals resulting in HR agreements that are executed per the requirements. 

ANSI Required: N

Any certificates, licenses, etc. required of the position

• SPHR/PHR certification preferred

Working Conditions/Essential Functions/Physical Requirements

Office environment with minimal physical requirements. As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties. 

Primary Location: Louisiana-New Orleans Louisiana : New Orleans || Arkansas : Little Rock || Louisiana : Hammond || Mississippi : Jackson || Texas : The Woodlands 
Job Function: Professional
FLSA Status: Professional 
Relocation Option: No Relocation Offered
Union description/code: Non-Bargaining Unit 
Number of Openings: 1
Req ID: 121485
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.  41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.