IT Consultant, Sr - (Infrastructure Hosting / Cloud)

Date: Aug 6, 2019

Location: New Orleans, LA, US

Company: Entergy

*The official title for this position will be IT Consultant, Sr - Infra Arch.*


The Entergy IT Infrastructure Hosting / Cloud Team needs an experienced Senior Consultant who will be responsible for the physical and virtual storage, backups, restores and LINUX/UNIX infrastructure lifecycle management, which includes the configuration research, design, implementation, refresh, and oversight management of the enterprise server and storage environments (On-Premise and Cloud).  Subject Matter expertise activities can be inclusive of, but not limited to, compute and storage hardware updates / upgrades, operating system patching, security policies adherence, and project / program leadership and oversight. This position is expected to provide oversight and governance into the contracted Service Provider focused on maximizing system availability and minimizing human error through the development, maintenance, and support of Entergy’s IT policies and procedures.


This position will be responsible for supporting the innovative development of business solutions, implemented through IT, to enable the business to meet its objectives. A solid understanding of available IT technologies is required to meet the needs of 1) ongoing business unit operations, 2) Entergy’s IT operating model, 3) Service Delivery capabilities, and 4) ongoing business challenges. Together with support from Entergy's internal and external resources and SMEs, this position will be responsible for developing and supporting fully integrated, effective business solutions. As an active thought-leader within the Infrastructure Hosting / Cloud Team, Entergy’s Senior Consultants shape the technology solutions to meet the demands of the business units throughout the corporation.


The role is highly visible and will work with multiple stakeholders, spanning across several portfolios, corporate teams, IT groups, and external partners. This role will interact regularly with senior leadership and provide tactical and strategic leadership on multiple levels. 


Primary Duties & Areas of Responsibility:

  • Assist in the creation and execution of enterprise guidelines for compute and storage software and hardware integration, performance, reliability, operating, and security designs. Support business units in the creation of project business cases (e.g., success criteria, infrastructure requirements).
  • Capture business capability requirements, functional requirements, and expected service levels from business units and defined architectural solutions to create an actionable Business-IT roadmap and plan of execution. Identify the integration points of new business solutions with legacy systems to satisfy client business and operational requirements.
  • Support Service Delivery Managers in identifying opportunities for emerging technologies (e.g. Cloud Computing) to enable business strategies. Provide an advisory role with the client on the impact of new technologies and processes on their existing technical and information system environment.
  • Work with BA, PM, and QA teams to review test strategies and requirements traceability. Ensure business and functional requirements are maintained throughout the development/configuration process (requirements traceability matrix). Review and analyze user acceptance testing results.
  • Maintain an understanding of technology needs and solutions for business units throughout the corporation. Periodically visit business units to assess satisfaction and identify follow-up education and improvement opportunities. Consider alternate delivery models for meeting business needs.
  • Liaise between the client, vendors, project management and the technical team on questions, issues, and revisions to the solution architecture


Minimum Requirements:

  • Bachelor’s Degree or relevant technical experience
  • ITIL Certification, Desired
  • 8-10 years of experience in IT operations
  • Demonstrated experience and knowledge of IT Organizations in areas such as architecture, infrastructure, security, applications, and telecommunications
  • Excellent verbal and written communication skills
  • Strong Leadership and organizational skills
  • Strong interpersonal, written, and oral communication skills
  • Ability to work in a fast-paced environment
  • Highly self-motivated and directed
  • Up to 25% travel required

Primary Location: Louisiana-New Orleans
Job Function: Information Technology
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 87436
Travel Percentage:Up to 25%


An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.



As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Nearest Major Market: New Orleans

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