Job Title: IT Specialist I-II

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, Inc.-ESI (OLD) 

***The preferred location for this position is New Orleans, LA. Other locations within Entergy's service territory may be considered***

***This position will be filled as an IT Specialist I or IT Specialist II depending on the candidate's experience and qualifications***

JOB SUMMARY/PURPOSE 

The Information Technology (IT) Supplier Delivery team is responsible for delivering business outcomes through contract and performance management for its vendor partners. The team is split into three core complementary functions: Performance Monitoring, Contract Management, and Financial Management.

This role will be responsible for parts of the financial management function, including by  processing purchase requisitions and orders, validating charge and project codes, troubleshooting Maximo and validating bug fixes along with technical support teams.

Additionally, this role will be responsible for managing the IT contractor onboarding request process, reviewing such requests for compliance with policy, performing periodic tests of the process and reporting the results, and maintaining related policy and procedure documents as necessary.

Finally, this role will support the IT Asset Management team as needed by reviewing, approving and assigning various software license requests. 

JOB DUTIES/RESPONSIBILITIES

• Process hardware, software, and service orders through Maximo
• Place small IT orders via credit card upon request and reconcile purchases monthly
• Validate charge and project codes for purchase requisitions
• Assist technical support teams and developers with Maximo testing and fix validation
• Review and approve IT contractor onboarding requests
• Perform periodic testing on IT contractor onboarding process and report on findings
• Maintain IT contractor onboarding policies and procedures
• Validate monthly IT vendor Service Level Agreement (SLA) submissions
• Review and assign software licenses
• Support continuous improvement and transformation initiatives
• Identify opportunities to improve existing processes
• Develop a strong understanding of Information Technology operations and contract processes through exposure to various levels of management

MINIMUM REQUIREMENTS

Minimum experience and education required of the position:

IT Specialist I:  Bachelor’s degree in finance, accounting, economics, supply chain or related field and 0-2 years of relevant experience. 

IT Specialist II: Bachelor’s degree in finance, accounting, economics, supply chain or related field and 2+ years of experience.

Minimum knowledge, skills and abilities required of the position

• Knowledge of the utility industry and/or familiarity with general financial and contract processes.
• Proficiency with Maximo Purchasing module is a major plus.
• Excel proficiency is a plus.
• Strong attention to detail.
• Superior analytical, critical thinking and quantitative skills.
• Driven for results with a high sense of urgency.
• Ability to work independently, multi-task, & effectively prioritize work to meet deadlines.
• A self-starter with a positive attitude and ability to work in a rapidly changing environment is required for this role.
• Demonstrated financial acumen and a track record of leveraging data for business impact is a plus. 

Any certificates, licenses, etc. required for the position
N/A

#LI-DG1 #LI-HYBRID 

Primary Location: Louisiana-New Orleans Louisiana : New Orleans || Arkansas : Little Rock || Mississippi : Jackson || Texas : Woodlands 
Job Function: Information Technology
FLSA Status: Professional 
Relocation Option:
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 122761
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.