Manager - Transmission Technical Services

Date: Jan 24, 2023

Location: New Orleans, Louisiana, United States

Company: Entergy

Posting End Date:  

Work Place Flexibility: Onsite 

Legal Entity: Entergy Services, LLC 

* This position will be located in New Orleans, LA or Jackson, MS but, other primary Entergy locations may be an acceptable alternate location. *

 

JOB SUMMARY/PURPOSE:

The Manager, Technical Services is responsible for providing technical support and services directly to the Grid organizations, including equipment troubleshooting needs. This position provides the leadership and oversight of technical experts for transmission equipment which includes providing input on equipment specifications, coordinating factory acceptance testing for new equipment purchased and manage equipment vendor interface and relationships. This includes evaluation and identification of equipment failures and developing plans to address equipment bulletins that are issued from manufacturers. Additionally, the group is responsible for supporting critical NERC PRC and CIP compliance requirements for in-service and newly commissioned protection and control equipment.

 

JOB DUTIES/RESPONSIBILITIES:

  • Responsible for providing technical and troubleshooting resources to the Grid organizations.
  • Provides input and review for new and modifications to equipment specifications.
  • Leads systemwide Grid initiatives for in service substation equipment issues, including relay protection & control devices.
  • Coordination of Factory Acceptance Testing (FATs) activities for newly purchased equipment including review and certification of manufacturers and manufacturing facilities.
  • Review, analyze and develop plans to implement manufacturer bulletins for identified equipment concerns or deficiencies.
  • Responsibility for completing equipment related causal determinations (CD) and validation of root cause failure analysis.
  • Maintain relationships with key equipment vendors and serve as an interface point to support the coordination between Grids and vendors as needed.
  • Responsible for providing analysis of relay maloperations, performance for outages and events, and identifying actions to correct and prevent recurrence or maloperations.
  • Support for key NERC PRC and CIP compliance requirements associated with protection and control equipment including the successful adherence to requirements for commissioning of new assets.

 

MINIMUM REQUIREMENTS:

Minimum Education:

  • Bachelor's degree in Engineering or a related field or equivalent work experience.

 

Minimum Experience:

  • At least 10 years of engineering and/or operational experience.

 

Minimum Knowledge, Skills, and Abilities:

  • Demonstrated exceptional leadership ability.
  • Excellent interpersonal skills; team player.
  • Experience in managing/executing capital and/or O&M projects.
  • Thorough understanding of transmission procedures, programs, and standards.
  • Strong organizational skills with ability to lead multiple workgroups and projects simultaneously.
  • Knowledge of utility electric system design and operations.
  • Knowledge of budgets, financial procedures, and property accounting.
  • Knowledge of FERC, NERC, and SERC regulatory requirements.

 

Any Certificates, Licenses, etc.:

  • Preferred: PE

 

#LI-RM1

 

 

Primary Location: Louisiana-New Orleans Louisiana : Metairie || Louisiana : Gretna || Louisiana : Jefferson || Louisiana : Kenner || Louisiana : New Orleans || Louisiana : Westwego || Mississippi : Jackson 
Job Function: Professional
FLSA Status: Professional
Relocation Option: Level I
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 110440
Travel Percentage:Up to 25%

 

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.  41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.


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