Mgr, Communications - New Orleans

Date: Jan 10, 2019

Location: New Orleans, LA, US

Company: Entergy

Job Summary/Purpose

 

Manages stakeholder understanding of opportunities and challenges of Entergy New Orleans through proactive communications and the anticipation of significant issues by developing and implementing effective communication internally and externally, with particular focus on retail customers, regulators and employees.

 

Job Duties/Responsibilities

 

Develop and execute best-in-class communication strategies for Entergy New Orleans, ensuring (1) a clear linkage to operating company business needs and objectives, and (2) alignment with the ENO president and lead team.

Develop and implement communication strategies contributing to improved customer satisfaction of ENO and that support the creation of effective regulatory constructs.

Assist in developing/executing communications strategies to support strategic imperative to grow utility earnings.

Communicate company positions on key energy, environmental and policy and regulatory issues in support of competitive rates of return and productive regulatory strategies.

Provide superior communication strategy and execution for recovery from major outages.

Ensure close coordination with ENO regulatory leads to ensure integrated internal and external strategies in support of the operating company business needs.

Offer counsel and guidelines to ENO anagement for dealing with the media and advise departments seeking publicity in support of their efforts.

Stay abreast and be an avid learner of new trends in digital and social media, and emerging technologies and incorporate into communications strategies and plans.

Ensure talent development through effective performance reviews, knowledge sharing and career opportunities. Provide inspirational vision with strategic clarity for optimal implementation and a safe and engaging work environment.

Create and sustain a safe work environment by promoting a culture of safety. Anticipate and manage issues and mitigate risk associated with them. Provide a rewarding, engaging and diverse work environment for employees. Ensure talent development through effective performance reviews, knowledge sharing and career opportunities. Demonstrate value for the communities we serve.

 

Minimum Requirements

 

Minimum education required of the position

 

Typically requires a college or university degree in related field or the equivalent work experience

 

Minimum experience required of the position

 

10+ years

 

Primary Location: Louisiana-New Orleans
Job Function: Professional
FLSA Status: Professional
Relocation Option: Level I
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 84738
Travel Percentage:Up to 25%

 

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.

 

WORKING CONDITIONS: 

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.


Nearest Major Market: New Orleans

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