Job Title: Splunk Developer

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

*** This role will be filled as an IT Specialist, Sr, or IT Consultant depending on one's years of experience***

***Relocation assistance and sponsorship is not provided. The preferred location is New Orleans, LA. Other locations within the service territory may be considered***

Job Summary/Purpose:

The Operational Governance and Execution department is seeking a highly motivated and analytically driven individual with acute technical skills to help implement observability solutions for various IT systems. Specifically, the qualified individual shall have expertise in performing operational data analysis, identify trends and metrics of interest to the organization and translate them into intuitive business and/or technical dashboards. The individual will work under the guidance of OGE leadership and liaison with various IT Service Delivery infrastructure and application support teams.

This individual should be self-motivated, detail-oriented, and capable of working independently to develop observability solutions that enhance decision-making and system performance.

Job Duties/Responsibilities

• Develop, design, and optimize Splunk dashboards to visualize key business and technical metrics.
• Analyze large datasets to identify trends, patterns, and anomalies that can provide actionable insights.
• Collaborate with application support personnel and other technical teams to understand reporting needs and translate them into effective visualizations.
• Work with various cross-functional teams, including Cybersecurity on data ingestion and maintenance activities.
• Implement best practices for dashboard performance, scalability, and usability.
• Work with logs, metrics, and traces to improve system observability.
• Automate data collection and dashboard updates for real-time monitoring.
• Create configurations to alert personnel of operationally relevant observability events.
• Provide recommendations for improving observability practices across the organization.
• Document processes, configurations, and best practices related to Splunk and observability solutions.

Minimum Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field or equivalent work experience?
• 3+ years of experience in observability, data analysis, or related roles.
• Hands-on experience with Splunk and dashboard development.

Minimum knowledge, skills, and abilities required of the position

• Strong expertise in Splunk dashboard development, including SPL (Search Processing Language).
• Proven ability to analyze data, identify patterns, and create meaningful visualizations.
• Experience working with both business and technical stakeholders to define metrics and KPIs.
• Solid understanding of observability concepts, including logging, metrics, and tracing.
• Ability to work independently, prioritize tasks, and deliver results in a fast-paced environment.
• Strong problem-solving and troubleshooting skills.
• Knowledge of scripting languages (Python, Shell, etc.) is a plus.
• Experience with cloud-based observability tools (e.g., Datadog, New Relic, Grafana) is a plus.

Any certificates, licenses, etc. required of the position

Technology certifications are a plus

#LI-TR1

#LI-HYBRID

Primary Location: Louisiana-New Orleans Louisiana : New Orleans 
Job Function: Information Technology
FLSA Status: Professional 
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 118054
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Equal Opportunity

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.