Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

Overview
Entergy is reimagining how we interact with our largest customers to ensure we are building trust, driving value, and growing our customer base. We are seeking a motivated Summer Intern to support our National Accounts team by conducting strategic research and helping design tools that enhance customer engagement across our portfolio of high-impact accounts.

Key Responsibilities

Conduct comprehensive research on current national account customers to support development of a customer‑facing engagement strategy. Areas of focus include:
Company revenue over the past 3–5 years
Company overview, including parent organizations and associated brands
Geographic footprint within Entergy’s service territory compared to total company footprint
Public sustainability goals (e.g., from 10-K filings) and progress made toward those goals
Summaries of most recent earnings calls, when applicable
Company mission and vision statements
Recent or planned projects (within and outside the Entergy footprint)
Customer competitive position within their market
Relevant recent news articles or public announcements

Design a standardized customer profile template that captures the above information and can be easily, consistently updated over time.

Collaborate with each National Account Executive to set up customized alerts and monitoring tools that provide real-time updates on customer activity.

Collaborate cross-organizationally to leverage AI to support the effort as well as with our CRM team to evaluate and potentially support the implementation of adding functionality into CRM tool. 

What You Will Gain

• Hands-on experience in strategic customer research and account management
• Exposure to executive-level customer engagement processes
• Opportunity to influence tools and practices that support Entergy’s largest customers
• Experience working cross-functionally within a fast-paced, strategic environment

Desired Qualifications & Skills

Currently pursuing a bachelor’s or master’s degree in Business, Economics, Data Analytics, Marketing, Finance, Communications, or a related field
• Strong research and analytical skills with the ability to synthesize information from multiple sources
• Comfortable reviewing financial documents, corporate filings (including 10-Ks), and industry reports
• Excellent written and verbal communication skills, including the ability to prepare clear summaries and present findings
• Highly organized with strong attention to detail and commitment to accuracy
• Proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint
• Ability to work independently, manage multiple tasks, and meet deadlines
• Curiosity and willingness to learn about strategy, customer engagement, and utility industry dynamics
• Experience with news alert tools, data visualization platforms, or CRM systems is a plus (not required

Minimum cumulative GPA of 3.0 or above is required (on a 4.0 scale)

Primary Location: Louisiana-New Orleans Mississippi : Jackson 
Job Function: Students / Early Careers
FLSA Status: Nonexempt 
Relocation Option: Level III
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 122972
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.