Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

This position will be filled as a Total Rewards Analyst III, SR, or Senior Lead, depending on the qualifications and experience of the candidate.

At Entergy, We Power Life.  We are dedicated to providing safe, affordable and reliable power to our customers and communities.  Our work matters.  We deliver electricity to 2.9 million utility customers across 4 states.  We own and operate power plants with approximately 30,000 megawatts of electric generating capacity, including about 8,000 megawatts of nuclear power.

The Health & Wellness team is a part of our Total Rewards department in Human Resources.  Here in Total Rewards, #WePowerLife for our employees by designing and administering attractive and competitive compensation and benefits programs.  And we work hard to deliver value to the organization that enables our evolution to become the Premier Utility!

We are seeking a proactive and experienced HR Analyst with a strong focus on communications to join our dynamic Health & Wellness Team. As a member of the health & wellness team, you will work with a team of other highly qualified co-workers who provide governance and oversight for Entergy’s Health & Wellness programs. This position requires a professional who can blend deep analytical and compliance expertise with exceptional communication skills to clearly articulate complex benefits information to all levels of the organization. This team is responsible for the planning, design, evaluation, project management, vendor oversight and administration of Health & Wellness programs that deliver an employment value proposition that recruits, retains and drives performance.

Job Duties/Responsibilities

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Identify, evaluate, implement health and wellness programs that recruit and retain top performers.
• Identify, evaluate and implement long-term strategies that deliver premier people-cost management.
• Lead the planning, and execution of benefits communication strategies, including annual enrollment for employees and retirees. Develop and deliver presentations, materials, and other communications to increase understanding of benefits company-wide. Exceptional written and verbal communication skills, with the ability to translate complex benefits information into clear, concise, and engaging content for diverse audiences.
• Serve as a subject matter expert and provide support and guidance to leadership, HR partners, and employees regarding benefits options, eligibility, and enrollment procedures. Develop and deliver presentations to increase understanding of benefits company wide.
• Assists with program governance, external reporting and compliance. Oversees execution of SOX testing. Works with auditors to provide information necessary to audit plan financials and operations. Reviews 10K, 10Q, Form 5500's, etc. to ensure accuracy of benefits-related information. Reviews and provides data for 5500 Forms, EBC reports, management representation letter, etc. Reviews and updates department procedures, SPDs, SMMs, etc. as needed for accuracy and understanding. Supports regular review and drafting of revisions to Plan Documents as necessary.
• Sustains HR compliance and proactively mitigates risk through internal monitoring of vendor operations and administration, including corrective action of any inadequate controls or failures identified. Rigorously monitors the regulatory and legislative landscape for impacts on benefits programs.  
• Assists with managing vendor administration/relationships and works with service providers and vendors, as well as Entergy IT throughout the year to support various programs. Reviews vendor invoices for accuracy. Ensures vendor is meeting contractual obligations. Develops and revises HR administrative procedures and policies when applicable. Reads, understands, and can interpret Plan Documents terms for H&W plans sponsored by Entergy and is able to apply those terms to support accurate administration of the Plans.
• Delivers premier people cost management by providing support to rate case testimony and request for information (RFIs) as needed. 
• Ensures benefit contributions are accurately processed according to accounting’s procedural requirements on a timely basis. Reviews quarterly reconciliation and payment processing of benefits related invoicing and credits with plan actuaries and Entergy accounting team and researches and resolves any discrepancies identified.
• Reviews and responds to benefit eligibility claim request received from employees and retirees.
• Supports contract negotiations as needed and coordinates required benefit changes as necessary. 
• Supports M&A work as necessary.
• Coordinates required disclosures and general H&W plan employee education/communications as directed. Coordinates annual Open Enrollment process.
• Provides oversight and guidance to our benefits administrator to ensure accurate and timely transmission of data to vendors. Aids with understanding and correcting data issues that affect vendor's ability to perform required tasks. Conducts training for our outsourced vendors to ensure their ability to provide customer support. Assists vendors with escalated/difficult participant cases. Participates and engages in key org initiatives (OHI, Inclusion & Belonging, volunteerism, health and safety)
• Engages in key HR & Total Rewards initiatives (OHI, Inclusion & Belonging, volunteerism, health and safety)     

Minimum education required of the position

High school graduate or GED

Bachelor’s Degree in Human Resources, Business Administration, Finance or related field or equivalent work experience

Minimum experience required of the position

TR Analyst III: 3 years of experience with a degree; 4 years of experience without a degree

Sr TR Analyst: 5 years of experience with a degree; 6+ years of experience without a degree

Minimum knowledge, skills, and abilities required of the position

Customer Centricity: Expands knowledge of customers and their goals.  Uses understanding of customer input and feedback to help achieve outcomes.

Innovates & Continuously Improves: Prioritizes innovation and continuous improvement initiatives; Has the courage to try new things and lead innovation, benchmarking, and improvement initiatives.

Collaborates & Shares Knowledge: Possesses technical credibility; Understands and appropriately applies principles, procedures, requirements regulations and policies related to benefits. Possesses intermediate knowledge of Microsoft Office products and working knowledge of HR management systems, queries, and system reports.

Accountable for Results: Embraces challenging performance goals for continuous learning and performance improvement; is accountable for results and the measurement of performance. Ability to work with minimum supervision as well as with a team.

Any certificates, licenses, etc. required of the position

Certified Employee Benefits Specialist (CEBS) or similar benefits designation preferred

Primary Location: Louisiana-New Orleans Louisiana : New Orleans 
Job Function: Professional
FLSA Status: Professional 
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU 
Number of Openings: 1
Req ID: 121303
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.