Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

***This is a hybrid position located in New Orleans, LA, The Woodlands, TX, Jackson, MS, or Little Rock, AR. Relocation assistance and sponsorship is not provided. The official job title for this role is Analyst I, II or III based on the qualifications and experience of the selected candidate***

Job Summary

The role of the IT Analyst, Workplace Services will be to serve as the point of contact for Workplace Services project requests. This includes working with the appropriate cross-functional team members to develop build-of-materials, recommend technical configurations, create level of effort estimates, and quote IT equipment stemming from requests from across the enterprise. This would include coordinating with the teams, setting up meetings, and documenting necessary requirements.  The IT Analyst will also work to assist Service Delivery Managers in creating and planning their projects through business case development.

Job Duties/Responsibilities

• • Work closely with Workplace Services Service Delivery Managers to gather information in response to requests from business unit requests of Workplace Services
  • Gathering data from business unit requestors to understand the scope and requirements of the requests
  • Compiling data to create deliverables to present project plans and estimates to requestors for review and approval
  • Provide clear, timely and accurate status reports to Service Delivery Managers and stakeholders as necessary
  • Work with Service Delivery Managers to build business cases for Workplace Services projects and programs, including but not limited to working through financial requirements

Minium Requirements

Minimum education required of the position

• • Bachelor’s Degree in a technical or business related field required or 6+ years of related work experience.

Minimum experience required of the position

• • Analyst I: 0-2 years of relevant experience
  • Analyst II: 2+ years of relevant experience
  • Analyst III: 4+ years of relevant experience
  • Demonstrated experience working with cross-functional teams to identify requirements and coordinate with teams to develop estimates and work to assist in the development of business plans.

Minimum Knowledge, Skills, and Abilities needed

• • Experience with Microsoft Office, Visio and Microsoft Project
  • Strong communication skills, including verbal and written communication
  • Excellent organizational skills
  • Strong presentation skills and the ability to communicate to stakeholders at all levels
  • Understanding of basic Project Management
  • Excellent ability to work effectively with teams and resources in a multi-location, cross-functional matrixed environment

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Primary Location: Louisiana-New Orleans Louisiana : New Orleans || Arkansas : Little Rock || Mississippi : Jackson || Texas : The Woodlands 
Job Function: Information Technology
FLSA Status: Professional 
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 120145
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.