Job Title: Joint Use Pole Attachment Representative

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

Note: This is a hybrid position reporting to the office at least 3 days a week and can be based out of our offices in Little Rock, AR, Jackson, MS, New Orleans, LA, or Beaumont TX. Those outside the area would need to relocate for this role. Relocation assistance is not available for this posting. Selected candidates will be placed as a Poll Attachment Rep I, II, III, or Senior based on education, experience, and demonstrated success at competencies of the role. 

JOB SUMMARY/PURPOSE:

The Pole Attachment Representative will assist in the: primary point of contact and liaison between Entergy and the management of potential third party attachers, managing engineering/inspection contractors, development of project specific scopes of work, and the tracking/reporting of project specific financials.  In addition, the PAR will support the Power Delivery organization’s requests including but not limited to permit requests, administration of pole attachment agreements, coordinating transfers and billing for emergency pole replacements for non-Entergy poles. The PAR will interface and partner with internal stakeholders including Distribution, Project Management, Construction Management, Legal, Engineering, Telecom, Supply Chain Representatives, Work Management, Customer Service Representatives, and Customer Accounting.  The PAR is also expected to actively participate in corporate, business unit, workgroup, and incident-management (i.e., storm recovery) initiatives as requested by the Supervisor of Pole Attachments. 

 
JOB DUTIES/RESPONSIBILITIES:

• Maintain positive and open communications with joint use utilities and third-party attachment owners, responding to problems or concerns from the various cable TV, telephone, and other attaching companies.
• Ensure billing, auditing, and collecting payments for the companies and organizations who attach their facilities to Entergy poles is complete.
• Manage the field/engineering inspection process performed by internal engineering and contract engineering, including staying current on NESC requirements and guidelines.
• Provide support for storms for designated storm role.
• Execution and administration of pole attachment agreements with communication companies and governmental entities.
• Report progress on collection of outstanding invoices to management and Miscellaneous Accounts Receivable.
• Respond to data requests related to measures, benchmarking, and other reports.
• Monitor and manage new attachment requests, including assignment of and follow-up on inspections to ensure that joint use and third-party attachments are installed in compliance with Joint Use/Pole Attachment Contract and applicable Code requirements.
• Maintain the attachment database system (Varasset) for all additions and removals on Entergy poles in our service area and manage permit requests through NJUNS.
• Coordinate transfer of attachments between Entergy and the companies or organizations who attach to our poles; ensure applicable make-ready contribution amounts are accurately calculated, billed, and collected.
• Coordinate the billing and collection for emergency pole replacement for non-Entergy poles.
• Educate operations and design groups as to changes in regulatory requirements and/or other pole attachment process issues; coordinate training and use of NJUNS system throughout operations and design groups.
• Manage projects spanning among multiple jurisdictions.
• Partner with internal and external customers to develop a good, working relationship to achieve a shared goal.
• Create and maintain a working relationship with Customer Accounting, Legal, Engineering, Customer Service, Operations, and Work Management.

Minimum Education:

• High school diploma or equivalent work experience.
• Preferred: Bachelor’s degree in project management or business administration

Minimum experience required of the position.

• Pole Attachment Representative, I: 0+ years of professional experience
• Pole Attachment Representative, II: 2+ years of professional experience.
• Pole Attachment Representative, III: 4+ years of professional experience.
• Pole Attachment Representative, Sr:  6+ years of professional experience.

Minimum knowledge, skills, and abilities required of the position:

• •  
• History of safe performance, active safety involvement and participation and strong desire for a safer workplace.
• Excellent negotiation, interpersonal & group communication skills.
• Strong planning\organization\time management skills.
• Excellent computer skills and proficient in Microsoft Office software (Word, Excel & Outlook, Power Point).
• Understanding of pole attachment regulations and its applications.
• Ability to work with multiple levels of organizational structure.
• Willingness to take the initiative on projects and issues that arise.
• Show leadership within work groups by training others, having strong leadership skills, serve as mentors/leads to other on pole attachment team.
• Flexible and able to adjust to changing and demanding customer needs.
• Preferred:
  • Training or education in leadership, project management, joint use, utility coordination, interpersonal communications, and conflict resolution.
  • Knowledge of Maximo, PeopleSoft Financials, CCS, NJUNS and Varasset

Licenses or Certifications required for this position:

None

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Primary Location: Arkansas-Searcy Arkansas : Little Rock || Louisiana : New Orleans || Mississippi : Jackson || Texas : Beaumont 
Job Function: Professional
FLSA Status: Exempt Ind 
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT 
Number of Openings: 2
Req ID: 118906
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Equal Opportunity

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.