Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

***This is a hybrid position. The primary location is The Woodlands, TX but New Orleans, LA may be considered. This position will be filled as an Analyst I, II, III or Sr depending on selected candidates experience. Relocation assistance and sponsorship is not provided.***

BRIEF POSITION DESCRIPTION

The Security & Regulatory Technical Writer will be responsible for documenting the framework to ensure that the security organization’s practices remain observant to security and compliance directives required by North American Electric Reliability Corporation (NERC), Critical Infrastructure Protection (CIP), Nuclear Regulatory Commission (NRC), Nuclear Cyber (10 CFR 73.54), Sarbanes Oxley (SOX), Heath Insurance Portability Accountability Act (HIPAA), cyber risk, etc.  The Technical Writer, presents, and trains on the programs and processes required to secure Entergy’s critical systems and assets as well as meet or exceed Entergy’s commitment and obligation to the various regulatory bodies and internal Entergy groups.

This position is expected to have operational expertise in areas of Information Security, Operational Technology, Cybersecurity, electrical power, professional auditing, and risk-based compliance processes.

This role will participate in communications with information sharing centers, and industry peers on the status of Entergy’s documentation status.

JOB DUTIES:

• Organize material and complete writing assignments according to internal and external standards regarding order, clarity, conciseness, style and terminology.
• Develop, write, and edit corporate documentation, including manuals, user guides, reference materials, process documentation, and corporate reports.
• Assist project teams with the research, evaluation, and selection of compliance and security programs and processes.
• Develop and enforce corporate documentation standards, style guides, and templates.
• Use industry-standard tools and software to create structured documentation, including diagrams, flowcharts, and technical illustrations.
• Conduct research and analyze information to produce content that meets the needs of the target audience.
• Utilizes applicable change management methodology to assure effective implementation of documentation changes (e.g. policies, procedures, standards, etc.) changes including interfacing between multiple business units.
• Participates in corrective action program activities including self-assessments, benchmarking and condition reporting and response.
• Exhibits strong teamwork and problem-solving skills.
• Proposes, develops, and writes documentation changes that improve efficiency and compliance.
• Serves as a shared resource as required.
• Performs other activities such as presentation development, training material development, etc.
• Exhibits subject matter expertise in one or more areas of compliance and/or cybersecurity

MINIMUM REQUIREMENTS

Minimum Education needed:

Bachelor’s degree strongly preferred in technical writing, computer science, cybersecurity, internal audit, information technology or a related discipline or equivalent work experience, Master’s degree a plus.

Minimum Experience needed:

• Analyst I:  Understands fundamental concepts necessary to carry out the job; Follows established procedures and practices; works under close supervision; some post-secondary education preferred and up to 2 years of relevant work experience at the professional level with direct or related business experience.
• Analyst II:  Knows and applies relevant fundamental concepts; work is varied and moderately difficult with limited responsibility; able to perform routine tasks with limited supervision, closer supervision required when new assignments that are introduced; requires some analytical ability and originality; associates degree or equivalnet work experience strongly preferred and 2+ years of relevant work experience with data collection and analysis, call center and/or customer service roll and 1+ years of experience in SOX, NERC CIP, risk and/or compliance related tasks.
• Analyst III:  Possesses & applies broad knowledge of NERC CIP, SOX, risk and/or compliance concepts relevant to the job; work is broad in nature, requiring significant analysis and originality; requires minimum supervision; able to execute on both routine tasks and new assignments with minimal supervision, conferring with superior (management) on unusual matters; able to serve as a subject matter expert for their discipline on cross-functional projects; able to lead small projects with minimal supervision; bachelor's degree strongly preferred with equivalent work experence considered and 4+ years of relevant work experience
• Sr Analyst: Possesses & applies comprehensive knowledge of NERC CIP, SOX, risk and/or compliance analysis and operational concepts relevant to the job; single point of contact and lead for given projects; requires minimal supervision; able to execute on both routine tasks and new assignments with minimal supervision, conferring with superior (management) on unusual matters; may provide oversight, support, guidance, and training in the technical and professional skills areas to others both within and outside of IAM; able to lead a project with little supervision; role is recognised in InfoSec as a SME; bachelor's degree strongly preferred, Master's degree a plus (or equivalent experience) and 6+ years of relevant work experience.
• Good communication skills with internal stakeholders
• Strong writing skills
• Experience with cybersecurity operations
• Experience working with direct, indirect, and outsourced resources
• Exposure to operations playbooks, run books, and performance measures
• Some experience maintaining operations leveraging industry best practices
• Experience with data analysis, data integration, and data validation activities with large, regulated utilities or related industry preferred 

Minimum knowledge, skills, and abilities required of the position

• Ability to quickly adapt to changing events and priorities
• Social, verbal, and written communication skills, with ability to effectively present analytical data
• Detail oriented with the ability to interpret regulatory requests and corresponding data
• Available to travel
• Comfortable working in high stress and ambiguous environments
• Capable of meeting deadlines

Preferred knowledge, skills, and abilities of the position

• Knowledge of security ramifications of applicable regulations (NERC CIP, SOX and HIPAA)
• Knowledge of security, risk, and control frameworks and standards such as ISO 27001, NIST, FISMA & COBIT

Any certificates, licenses, etc., required for the position

• ISACA certification, such as CISSP, CISM, CISA preferred

#LI-TR1

#LI-HYBRID

Primary Location: Texas-The Woodlands Texas : The Woodlands || Louisiana : New Orleans 
Job Function: Professional
FLSA Status: Professional 
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 118326
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Equal Opportunity

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.