Title:  Director, Cyber Security Operations and Architecture

Date:  Jan 11, 2022
Legal Entity:  Entergy Services, LLC

Posting End Date:  


***The preferred location for this position is The Woodlands, TX. Other locations within Entergy’s service territory may be considered***



Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations.  Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including 8,000 megawatts of nuclear power.  Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi, and Texas.  Tracing its history to 1913 and headquartered in New Orleans, Louisiana, Entergy has annual revenues of $11 billion and more than 13,000 employees.


The company’s utility business provides electric retail and wholesale power to customers in four states through five utility operating companies:  Entergy Arkansas, LLC; Entergy Louisiana, LLC; Entergy Mississippi, LLC; Entergy New Orleans, LLC; and Entergy Texas, Inc.  Entergy also delivers natural gas services to 200,000 customers in New Orleans and parts of Baton Rouge, Louisiana.  Entergy is winding down its wholesale generation business, which provides power to wholesale customers primarily from our two remaining nuclear facilities located in the northern United States.


The electric utility industry is rapidly changing, and Entergy is entering an exciting period of growth as we prepare for the future.  We are building the premier utility, a utility that delivers sustainable value to all its stakeholders – our customers, employees, communities, and owners – as measured by strong net promoter scores, high levels of service, superior and affordable products and services, highly skilled and engaged employees, and industry-leading financial performance.  We are focusing our sights on three key priorities – customer centricity, continuous improvement, and creating a culture of belonging for our employees.  Join us as we take the next step on our journey to building the premier utility.


Brief Position Description

The Director, Security Operations and Architecture is a senior member of the security organization and provides leadership and vision over the company’s information security operations, engineering, and architecture. The Director will establish the strategy and roadmaps to ensure information security risks are addressed and managed across the enterprise through optimized and integrated security solutions. The Director partners with both business and technology groups to ensure that technical solutions align with the company’s overall objectives and meet the needs of the company’s mission and vision.  The Director will have both technical and business acumen to lead technical team members and engage with executives on information security risks. The position reports to the VP, Chief Information Security Officer and will have both direct reports and a flexible pool of contingent workers.


Key responsibilities include:

  • Develop and execute a people, process, and technology strategy to ensure high quality service delivery in the identification, detection, and response of cyber security threats
  • Provide senior leadership over 24/7 security operations monitoring and serve as the Incident Commander for cyber security incident response
  • Direct and evolve world-class secure architecture and engineering capabilities for technology areas across the enterprise
  • Oversee technology and vendor assessments to validate that information security technology roadmaps, reference architectures, and portfolios are kept up to date and meet business requirements
  • Establish consistent and operationalized metrics to enable visibility of operational performance
  • Partner with business leaders across the enterprise to enable secure capabilities in business applications through secure architecture and engineering
  • Maintain expert insights into cyber security trends, threat actors, and incident response techniques
  • Assess cybersecurity maturity and build multi-year roadmaps to advance maturity
  • Communicate with governmental agencies, information sharing centers, and regulatory bodies to exchange cyber security threat intelligence and stay informed of impending cyber security laws and regulations
  • Build and maintain high performing and engaged teams, establish role clarity and operational structure
  • Manage the department budget and service catalog



Education needed

Bachelor’s degree in computer science, cyber security or a related discipline or equivalent work experience.  Advanced degree is a plus.


Experiences needed

  • 10+ years of cyber security operations, vulnerability management, security engineering, risk management and/or security architecture experience.
  • 7+ years as a manager over technical team
  • Hands-on experience in Incident Response (IR) and 24/7 security operations
  • Technical knowledge of security technologies including IDS/IPS, EDR, Vulnerability Scanners, SIEM, SOAR. Additional experience in IT network infrastructure, Windows/UNIX platforms, Application Security, Cloud, and Operational Technology (OT)
  • Experience managing operations playbooks, run books, and performance measures
  • Strong performance maintaining and optimizing operations leveraging industry best practices
  • Demonstrated leadership and people management skills


Minimum knowledge, skills, and abilities required of the position

  • Working knowledge of security, risk, and control frameworks and standards such as NIST Cybersecurity Framework, Cyber Kill Chain, Mitre Att&ck Framework, Center for Internet Security Controls, OWASP and ITIL
  • Proficient in security related regulations including SOX, HIPAA, NERC CIP, and NRC Nuclear Cyber (10 CFR 73.54)
  • Knowledge of current Cyber Security trends and best practices
  • Clear understanding of cloud, hosted, on-premise, legacy and modern architectures to develop effective detection and response platforms
  • Ability to quickly adapt to changing events and priorities and realign resources as needed
  • Ability to translate complex technical information into terms and products useful to executive management/C-suite
  • Excellent social, verbal, and written communication skills, with demonstrated ability to effectively present analytical data to a variety of technical and non-technical audiences
  • Comfortable working in high stress situations and complex environments
  • Willing to attain a US government issued secret clearance if requested
  • Available to travel as needed


Any certificates, licenses, etc., required for the position

CISSP, CISM, CISA is a plus




Primary Location: Texas-The Woodlands
Job Function: Information Technology
FLSA Status: Professional
Relocation Option: Level I
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 105002
Travel Percentage:Up to 25%


An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.



As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

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