IT Consultant - DMS/OMS Ops

Date: Jul 18, 2019

Location: The Woodlands, TX, US

Company: Entergy

*This position can be filled in Woodlands, TX, New Orleans, LA, or Little Rock, AR*

*This position will be filled as an IT Consultant or IT Consultant Sr, depending on experience.*


Postion Purpose:

This role provides support for real time specific applications for the business unit.  The primary responsibility is to provide operational model maintenance and support of Entergy’s DMS/OMS system.


Primary Duties & Areas of Responsibility:

  • Provide operational support, ensuring production systems and devices are online and available
  • Perform the Model Management process to update the network operations model
  • Identify and make changes required in the Model Manager Configuration
  • Use the Substation Editor tool to convert SCADA displays into Substation internal models containing network topology and equipment parameters not found in GIS models
  • Support effort to identify GIS Adapter model deficiencies and recommend QA/QC routines to support team
  • Review Validation messages and correct errors as needed
  • Frequently review GIS, SCADA, Customer, and Crew datasets
  • Perform periodic maintenance related to modeling datasets and secure missing data elements
  • Assist the Engineers with troubleshooting errors during model update process
  • Effectively communicate technical information, concepts, and ideas verbally and in writing
  • Provide an interface with software vendors for discussion, consultation, problem solving and best upgrade practices on the 3rd party systems
  • Provide project and vendor oversight and facilitate communications with other internal organizations including, but not limited to compliance, security, legal and procurement
  • Conduct business analytical studies to integrate business needs into system wide development plans to ensure the System Business Unit needs are met
  • Analyze user processes and requirements to identify, design and implement process improvements
  • Participate in the team 24 hour on-call rotation



  • 4+ years’ experience (or 3 years w/advanced degree) of relevant technology delivery with Subject Matter Expertise for Distribution or Operations Technology
  • Strong track record of relevant technology delivery
  • Design, development and testing of real time systems applications and enhancements
  • Strong understanding of client business needs and objectives
  • Other position that would support the development and progression into this position would include the following:  IT Consultant or IT Specialist, SR


Critical Knowledge, Skills, Abilities:

  • Ability to work in a fast pace and dynamic environment, including work outside of normal business hours
  • Ability to support real-time systems
  • Knowledge of the operation of the electric power and/or distribution systems
  • Understanding of GIS and network topology concepts and structures
  • Ability to support cyber security activities such as, system hardening, patch management, and configuration management
  • Ability to support of fraud and computer forensics research


Leadership Style/Characteristics:

  • Highly motivated and ability to work with little direct supervision
  • Effective Teamwork and Inclusion (e.g. works collaboratively, builds collaborative relationships)
  • Very Good written and oral communication skills
  • Ability to act as a lead or technical expert


Minimum Educational Background and Physical Requirements Required to perform Job:

  • Bachelor’s Degree in Computer Information Systems, Computer Science or related technical degree or Equivalent Experience



Primary Location: Texas-The Woodlands
Job Function: Information Technology
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 85821
Travel Percentage:Up to 25%


An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.



As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Nearest Major Market: Houston

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