Title:  Physical Security Analyst - Consolidated Security Operations Center (CSOC)

Date:  Oct 7, 2021
Legal Entity:  Entergy Services, LLC

Posting End Date: 10/21/2021 


***This role may be filled in Little Rock, AR or The Woodlands, TX***

***The official title for this role will be Info Sec Analyst***

***This position may be filled as an Info Sec Analyst II or III depending on the candidates experience and qualifications***



Entergy Corporation is an integrated energy company engaged primarily in electric power production and retail distribution operations. Entergy owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, including 8,000 megawatts of nuclear power. Entergy delivers electricity to 2.9 million utility customers in Arkansas, Louisiana, Mississippi and Texas. Tracing its history to 1913 and headquartered in New Orleans, Louisiana, Entergy has annual revenues of $11 billion and more than 13,000 employees.


The company’s utility business provides electric retail and wholesale power to customers in four states through five utility operating companies: Entergy Arkansas, LLC; Entergy Louisiana, LLC; Entergy Mississippi, LLC; Entergy New Orleans, LLC; and Entergy Texas, Inc. Entergy also delivers natural gas services to 200,000 customers in New Orleans and parts of Baton Rouge, Louisiana. Entergy is winding down its wholesale generation business, which provides power to wholesale customers primarily from our two remaining nuclear facilities located in the northern United States.


The electric utility industry is rapidly changing, and Entergy is entering an exciting period of growth as we prepare for the future. We are building the premier utility, a utility that delivers sustainable value to all its stakeholders – our customers, employees, communities and owners – as measured by strong net promoter scores, high levels of service, superior and affordable products and services, highly skilled and engaged employees, and industry-leading financial performance. We are focusing our sights on three key priorities — customer centricity, continuous improvement, and creating a culture of belonging for our employees. Join us as we take the next step on our journey to building the premier utility.


Brief Position Description

The Analyst - Consolidated Security Operations Center (CSOC) is responsible for effective execution of 24/7 monitoring operations and incident management for Entergy’s physical security programs.  Through maintenance of security programs, the Analyst executes on guidance and ensures all processes and procedures are followed. 


Key responsibilities include:

  • Direct eyes-on-glass monitoring and tier-1 support for events and incidents related to security operations in the corporate and Operational Technology environments
  • Assist in monitoring security events from the physical security monitoring tools to determine security risk and respond according to management direction
  • Execute on strategy and technology roadmap for the CSOC function
  • 24/7 with 12 hours shifts which include weekends and holidays and day/night.  After hours and weekend activities necessary to support the business needs
  • Participate in training and exercises to ensure CSOC team proficiency
  • Execute on the response processes to minimize the impact of risks


Experiences needed

Info Sec Analyst II: Two plus years of physical security monitoring experience is required

Info Sec Analyst III: Four plus years of physical security monitoring experience is required

  • Experience working with a team required to operate in 24/7 shifts
  • Ability to work effectively with team members and with customers
  • Solid organizational and time management skills


Minimum knowledge, skills, and abilities required of the position

  • Commitment to customer service with solid oral and written communication skills
  • Solid writing and communication skills
  • Available to travel
  • Self-motivated
  • Capable of meeting deadlines


Education needed

Associate’s degree in computer science, cyber security or a related discipline or equivalent work experience.




Primary Location: Texas-The Woodlands
Job Function: Information Technology
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT-NBU
Number of Openings: 1
Req ID: 104104
Travel Percentage:Up to 25%


An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the full statement.



As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

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